Technical Support Representative
Full-time
Miranda HR
Description - Provide excellent customer service and support to clients via phone, email, and chat.
- Diagnose and troubleshoot technical issues reported by customers.
- Assist customers in navigating through the products and services effectively.
- Document customer interactions and solutions in the support database.
- Collaborate with team members to improve the overall support process.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: Entry-level (0–2 years)
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Basic troubleshooting skills
- Qualities and Traits: Customer-oriented attitude and eagerness to learn
- Working Conditions: Must be comfortable working in a fast-paced environment
Vacancy posted 17 hours ago
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