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- ...A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first...
- ...shipboard opportunity. POSITION SUMMARY This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up...
- ...IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity. The Silver Concierge Agent is an office-based role responsible for delivering exceptional post-sales service while proactively identifying opportunities to enhance the...
- ...POSITION SUMMARY: The Pre-Cruise Service Agent at Celebrity Cruises is part of a dynamic Global Contact Center responsible for delivering exceptional service and creating memorable vacation experiences for our customers (both direct guests and travel partners.) Pre-...
- ...broad range of marine products including chemicals, ropes, and lubricants for over that was established year 1860’s. Position: Hub Agent (Shipping and Logistic) Industry: Maritime Company Location: Pasay, City Salary: Php31,000 - 43,000 Schedule: Morning shift and...
J-K Network
Pasay22 days ago - ...Based at IKEA Customer Care Centre in IKEA Philippines Pasay City the Agent is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations understanding...
- For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...
Caldwell Communications
Pasay6 days ago - ...technical issues • Support the overall objective of Medallia • Carry out ad hoc tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of the Technical Support Agent as may be assigned. QUALIFICATIONS...
ACCPRO INTERNATIONAL
Pasaya month ago - Hiring Now: Online Assistants for Our Travel Account (Weekends Off) Why You Should Apply: • Enjoy a Monday to Friday schedule - no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth opportunities...
Orbit Teleservices - Caloocan Site
Pasay26 days ago - We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction...
BPO Hiring
Pasay16 days ago - Alorica MOA Pasay is Hiring! Non-Voice Customer Support Associates (LIMITED SLOTS) No BPO Experience Required | SHS Graduates Welcome Looking for a non-voice BPO job that’s beginner-friendly and located in one of the most accessible areas in Metro Manila? This is...
Alorica Philippines
Pasay14 days ago - ...clients — and that means thousands of openings across our Metro Manila, Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here. What Makes Alorica Different? We welcome newbies. No experience...
Alorica Philippines
Pasay19 days ago - ...requirement!) Computer-savvy No experience? No problem! Our training ensures your success. What You’ll Do As a Call Center Agent, you’ll provide exceptional customer support while being part of a vibrant, supportive team. Looking for online jobs in the Philippines...
Alorica Philippines
Pasay19 days ago - Job Description: - Handle inbound calls, chats, or emails from customers regarding travel concerns - Assist with flight, hotel, and travel package bookings - Modify or cancel reservations based on customer requests - Provide accurate information on fares, policies, ...
Metacom
Pasaya month ago - ...career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced, we’ll guide you every step of the way! The only job post that offers...
Alorica Philippines
Pasaymore than 2 months ago - Alorica MOA Pasay Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Looking for a BPO job in Pasay with an easy commute, paid training, and a supportive team that will guide you from Day 1? Alorica MOA...
Alorica Philippines
Pasaya month ago - Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates, new features, and best practices to deliver knowledgeable...
BPO Telesys Hiring Hub
Pasaymore than 2 months ago - Alorica MOA Pasay is looking for BPO Call Center Agents to start immediately. See the qualifications below. At least 18 years old or above. Onsite Application and shift At least high school graduate Good English Communication Skills Computer Knowledge....
Alorica Philippines
Pasaymore than 2 months ago - Concentrix MOA Pasay Is Hiring Experienced BPO Agents! Blended Accounts | Chat Support | Voice Accounts | Premium Pay Take your BPO career to the next level with Concentrix MOA Pasay! We are actively hiring Customer Service Associates for Blended (Chat & Voice),...
Concentrix Philippines
Pasaya month ago - Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...
Telesys BPO Hiring Solutions
Pasaymore than 2 months ago - Description Join Concentrix MOA Pasay - Build Your Future in the Heart of Entertainment City! Looking for a workplace where you can grow, succeed, and enjoy a vibrant lifestyle? At Concentrix MOA Pasay, we connect you to global opportunities, provide world-class training...
Concentrix Philippines
Pasaya month ago - ...Oversee that group orders are routed to all departments concerned. Carry out negotiation for rates with corporate clients and travel agents. Follow-up on correspondences. Submit weekly sales plans and reports. What will it be like to work for Hilton?...
- ...communication and resolution with our airline vendors. This position is essential for the support of back-office Ticketing & Tariff Agents as well as Analyst for Ticketing and Tariff GBO in a high-volume environment. The Ticketing & Tariff Supervisor will be responsible...
- ...Qualifications: Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents Monitors and completes daily attendance tracking during the entire process training until nesting Formulates effective activities...
- ...Operations Managers and production leaders to resolve variances. Update schedules and exceptions in Genesys Cloud. Maintain and adjust agent groups and skills in Genesys Cloud to balance interval performance and support tactical decisions from Operations Managers....
- ...frames are achieved along with the delivery of quality customer service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review internal application systems, procedures and processes to ensure operational efficiency...
- ...Process Optimization Assess workflows identify inefficiencies and design innovative solutions to streamline operations. Intelligent Agent Development Build or integrate autonomous AI agents multi-agent systems and automation workflows. Change Management Guide teams...
- ...Query to query manage and integrate large datasets. Apply AI strategy and architecture knowledge to design solutions using LLMs agent frameworks and modern automation. Build and troubleshoot intelligent agents and technical systems that translate business needs into...
- ...being utilized. Day to day is responsible for actioning all quality and ticketing exceptions related to failures caused by systems or agent failures. Essential Duties and Responsibilities: 1 . Workes on daily financial loss reports to identify root cause and...
