Customer Service Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and provide effective solutions to enhance customer satisfaction.
- Manage customer accounts and ensure that account information is up to date.
- Resolve customer complaints through active listening and problem-solving techniques.
- Collaborate with other departments to improve overall service quality.
- Maintain and update customer records in the company database.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1–3 years of experience in customer service.
- Skills and Competencies: Strong customer service and interpersonal skills.
- Skills and Competencies: Effective problem-solving capabilities.
- Skills and Competencies: Experience in account management.
- Qualities and Traits: Ability to work collaboratively in a team environment.
- Qualities and Traits: Excellent verbal and written communication skills.
Vacancy posted more than 2 months ago
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