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- ...direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact... ...products on all Sales calls and correctly creating accurate reservations ~ Servicing existing reservations according to guest requests...
- ...assigned projects. Requirements Job Requirements and Credentials: ● Minimum of 1-2 years of experience as a Technical Support Agent or 3-4 years in a customer-focused, support environment. ● Excellent written and verbal English required. ● Proven...
- Freelance Sales Agent St. Peter Freelance Sales Agent How to be become a St. Peter Sales Agent? What are the St. Peter Sales Agent requirements? Join our growing team! *This is a freelance work, part time job, no quota is required *You can sell in your areas...
- ...IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity. The Silver Concierge Agent is an office-based role responsible for delivering exceptional post-sales service while proactively identifying opportunities to enhance the...
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts...
- Bachelor’s degree in Tourism, Hospitality Management, and other related courses. Effective communication skills with proficiency in the English language Fresh graduates are encouraged to apply.
- ...Will service Travel Partners, Direct Guests, and Direct Group reservations to provide access to all client service areas within the Royal... ...to schedule and department objectives Investigates travel agent/guest complaints on bookings, produce, service, billing, air,...
- ...Representative, Cruise Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel... ...as those servicing existing reservations. The reservation Agent is expected to respond to customer inquiries or direct these to...
- ...with engineering procedures for other incidents. • Perform any other reasonable duties and duties as assigned. • The department reserves the right to change or supplement the job description if necessary. What are we looking for? A Duty Engineer serving Hilton...
- ...times in the hospitality business. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...Product Teams in the design and development of pricing programs and ensures pricing is effectively and correctly reflected in the reservation system (i.e., AS 400). Manages pricing in the AS 400 by driving for efficiency and technical solutions to end user problems and...
- ...dependency on Sales and leadership for operational coordination. Process, SOP & Workflow Governance Review existing customer and reservation workflows Eliminate repeated work and manual coordination Build and implement clear SOPs to fast-track business execution...
- ...practices are implemented at all times. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for?...
- ...proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs...
- ...guests, ensuring that they feel expected and immediately “at-home” when they arrive. • Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer...
- ...Delivery of outstanding internal customer service will be required. Professional and positive interaction with all levels of management, agents and colleagues is imperative. The administrative requirements in a contact center environment are always evolving and the...
- ...safety and well-being of the crew members. # Liaises with the various teams (Talent Attraction, Crew Assist, Scheduling, Visa, Port Agents, School, Authorized Referral Sources and RCM Manila) when appropriate, to meet hiring and scheduling in a timely manner. #...
- ...Responsibility Statements Delivers quality, productivity, and compliance KPI reports. Coaches front-line supervisors and tier 2 or 3 agents to enhance performance. Gives processes and business updates to the team. Examines known best practices for continuous...
- ...telecommunications, finance, e-commerce, travel, and healthcare. Through comprehensive training and strategic partnerships, they empower skilled agents to deliver seamless, complex interactions while driving measurable business results, brand loyalty, and exceptional customer...
- ...FILINVEST COMPANY: CHROMA HOSPITALITY Position Summary: Reservations Manager responsible for overseeing the daily operations of the... ..., and consistent service standards. Supervises reservations agents, supervisors, and assistant managers while coordinating...
- ...frames are achieved along with the delivery of quality customer service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review internal application systems, procedures and processes to ensure operational efficiency...
- ...meeting timeline (time management). Good foresighting, story boarding (simulating) and resourceful (tactical) solutions. Doing with intent. Change agent who identifies redundancy and intentful on his actions/decisions supported by clear documentations. Benefits...
- ...experience as Realtime Analyst in a BPO/call center environment Job Responsibilities: Keep a close eye on real-time queue and agent activities across various business lines to ensure smooth operations. Proactively adjust schedules and oversee overtime and...
- ...Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels. Establish and oversee real-time alerts for any variations from set performance benchmarks...
- - Graduate of 4-year course (Tourism or any business course) - At least with (1) one year related experience - Can work in a fast-paced environment - Willing to work on weekends - Willing to be assigned in BGC, Taguig Interested applicants may send resumes to ...
- ...Bar or enjoy breathtaking city views at the Pool Bar and Lounge. Job Description Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Provides accurate and relevant information and services to the guests...
- ...Responsibilities: Oversee the development and implementation of staffing models and scheduling procedures. Coordinate agent schedules and Individual Development Plans (IDPs), making timely adjustments as needed. Accurately update employee information within...
- ...dedicated to helping guests disconnect from the digital world and reconnecting with nature. We’re looking for a detail-oriented reservation Assistant to join us remotely, who has strong care and attention to detail, processing reservation data on the back end of our booking...
- ...St. Peter Agent How to be a St. Peter Agent? Looking for extra income online? What are the requirements to become a St. Peter agent? Agents get paid by commissions and incentives Commission rate: 40% St. Peter Agents benefits...