Agent jobs in Iloilo

Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...

Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Job Types: Full-time, Permanent Pay: Php18,000.00 - Php24,000.00 per month Benefits: ...

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...

 ...in each site. Mission We are a Fair Trade Outsourcing Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare. Vision We seek to reduce global poverty and economic insecurity by... 

 ...in each site. Mission We are a Fair Trade Outsourcing Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare. Vision We seek to reduce global poverty and economic insecurity by... 

 ...identifying program challenges through data analysis. Implements action plans from project proposals to improve critical bottom. Coaches agents on individual opportunities as required by the program and coordinates with Team Captains to ensure an efficient follow-through... 

 ...escalation/coach teams and other specialized functions. Coordinates with Workforce for net staffing requirements and scheduling of agents given leaves, absences, and attrition.   Requests for overtime or 6th day work in order to meet service metrics by efficiently... 

Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving... 

Description and Requirements Responsibilities Staffs the appropriate number of agents at the proper time based on recent / historical call arrival patterns. Addresses issues or discrepancies with the Client’s own call arrival patterns...