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- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is temporary for a period of 6 months...
- ...just optimize processes, we also create meaningful change. What is the role that we need? We are looking for a Technical Support Agent to join our team. Specific Duties and Responsibilities: Delight customers by providing timely, expert advice. Act as...
Infinit-O
Pasay23 hours ago - ...Job Title: Chat and Email Support Representative Work Setup: Full Onsite in Pasay | Shifting Schedule Job Summary Provide world-class email support to players, handling account, payment, gameplay, and technical inquiries with professionalism, empathy, and efficiency...
Reliasourcing Inc.
Pasay2 days ago - ...position is part of the Sales organization, where the Trade Sales Agent is the first point of contact for Travel Agent/Partner calling... ...customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation...
- ...Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Executive Floor Agent provides food and beverage services to Executive Floor guests throughout the day, offering polite and courteous service, always...
- ...We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts...
- Bachelor’s degree in Tourism, Hospitality Management, and other related courses. Effective communication skills with proficiency in the English language Fresh graduates are encouraged to apply.
- ...and Enhanced Enterprise clients. Premier Clients who meet our criteria are assigned a name Technical Account Manager, while Enhanced Support clients can access to a pool of skilled Technical Account Managers. We are currently looking for an Analyst to manage the...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Responsibilities: Respond to customer inquiries via phone, email, and chat with professionalism and efficiency Provide accurate...
- ...promptly, escalate risks and minimize client impact. Identify and suggest improvements to processes, workflows, and tooling. Support the identification, management, and resolution of service-affecting incidents. Collaborate with other internal teams, including...
- Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software issues for G+D SWS products. • Ensure that all issues are resolved to the customer satisfaction within the contracted SLA times....
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...Job Description: We are looking for a Healthcare Customer Support Representative with HIPAA expertise and hands-on experience managing U.S. healthcare accounts. What You’ll Do: Handle inquiries related to billing, eligibility, claims, coverage, and benefits....
Reliasourcing Inc.
Pasay23 hours ago - ...SMITH Software installation and maintenance Generation of monthly print report Printer maintenance and request Provide support for Quarterly and Semi-Annual Coordination meeting Provide support for EDD Meetings (e.g. Videocon, Telecon, FGH Meeting) First...
SM Engineering Design and Development Corp.
Pasay4 days ago - For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...
Caldwell Communications
Pasaya month ago - ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...ad hoc tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of...
ACCPRO INTERNATIONAL
Pasay15 days ago - ...spoken communication to address difficult, technical problems. • Support Medallia's general objective • Perform ad hoc tasks or... ...related to the capabilities and/or functions of the Technical Support Agent. • The Technical Support Agent's pay grade is determined by the...
Accpro International
Pasay20 days ago 30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasay28 days ago- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Bellsoft Rising
Pasay15 days ago - ...Responsibilities: Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels. Establish and oversee real-time alerts for any variations from set...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...of employment: Full-time Account: Email & Chat International Accounts Key Responsibilities: As a Non-voice Agent, you'll be at the forefront of customer interactions... ...communication between customers and internal support to drive timely resolutions. Ensuring...
- Concentrix MOA Pasay Is Hiring Experienced BPO Agents! Blended Accounts | Chat Support | Voice Accounts | Premium Pay Take your BPO career to the next level with Concentrix MOA Pasay! We are actively hiring Customer Service Associates for Blended (Chat & Voice),...
Concentrix Philippines
Pasaya month ago - ...The Role: Lead quality monitoring for calls, email, and chat while driving continuous improvement across operations. The... ...initiatives. Non-Negotiable Requirements: Experience supporting international travel accounts At least 4 years of QA Team Lead...
- ...Professional and positive interaction with all levels of management, agents and colleagues is imperative. The administrative requirements... ...evolving. 4. HISTORICAL REPORTING: Responsible for supporting other members in the Workforce Planning team in the preparation...
- ..., changes, cancellations, and general questions—all handled via chat. If you're a fast learner with good communication skills, this is... ..., policies, and availability - Ensure smooth and efficient support with a friendly and professional tone - Handle multiple chats while...
- ...About the role The Technical Support Agent will serve as a critical touchpoint for our clients, addressing technical issues, troubleshooting... ...client inquiries and technical issues via phone, email, and chat, skype ensuring quick and professional responses. Guide...
- ...continuous improvement. Non-Negotiable Requirements: Experience supporting international travel accounts At least 2 years of QA Team... ...calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents...
