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- ...winning employment experience. As a Desktop Support Technician working onsite in Iloilo City,... ..., and resolve technical issues affecting agents on site through reading between the lines... ..., we talk, message, text, and video chat with millions of customers every day. These...
- ...Accountabilities The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat). They will assist different customer types who are using LN Pacific/UK products. The...
- ...Level 1 IT Support – Virtual Staffing The IT Support will provide remote technical support to users and ensure that systems, devices... ...needed. Responsibilities Provide remote support via email, chat, phone, or ticketing system. Troubleshoot hardware, software,...
- ...We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk...
- As a Client Operations Specialist , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate...
26900 - 36200 Php
...of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound...- ...Fulltime | Iloilo (Onsite) | 7 PM- 4 AM shift About the Role As a Operations Support Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks...
16000 - 18000 Php
...We are looking for a motivated and customer-oriented Desktop Support Engineer to join our IT support team. This is an entry-level opportunity suitable for fresh graduates who are passionate about IT infrastructure, troubleshooting, and end-user support. You will be...- ...Customer Support Representative Graveyard| Full-time | Iloilo (Onsite Setup) About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients...
- ...our customers. Handle customer inquiries via phone, email, or chat with professionalism and accuracy. Troubleshoot issues and... ...part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment...
- Sales Support Analyst Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers. Assist with the processing of...
- ...Admin Support (Entry Level) Fulltime | Iloilo (Full Onsite) Open to fresh graduates who are confident and comfortable communicating in English, as the role involves collaboration with international partners and stakeholders Can start as soon as possible and work...
- ...or Completed at least 2 years level in College (no back subjects/incomplete units) ~1–2 years of BPO experience (Voice or Blended Support) ~ Experience with accounting, billing, and account management is a plus ~ Typing speed of at least 45 WPM ~ Excellent verbal...
- ..., both internally and externally. Track and close outstanding jobs within agreed KPIs. Contribute to system improvements and support team development initiatives. What We're Looking For: Strong critical thinking to determine the best approach for resolving...
- ...No Experience Required Looking for a job in Iloilo but prefer Chat / Back Office instead of pure calls? Concentrix Iloilo is now... ...⸻ NON-VOICE (Chat / Back Office) - Open Hiring • Chat Support • Email Support • Back Office Roles Voice accounts are also...
JobsAvenuePH
Iloilo7 days ago - ...re hiring passionate and driven individuals to join our team and support some of the world’s top brands. Whether you’re a fresh graduate... ...Service Representative, you will: Assist customers via phone, chat, or email inquiries Provide support for billing, product, or...
Concentrix Philippines
Iloilo21 days ago - ...Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective...
Cooee Inc
Iloiloa month ago - Qualifications: • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required (No BPO Experience are welcome to apply) •College Grad + No CCE required OR HS/SHS ...
Talent Outsourcing Channel (TORCH) Solutions
Iloiloa month ago - ...level with TLs Facilitates monthly FGD sessions ( at least 5 agents per LOB) Coordinates weekly schedules of developmental... ...presents it to SOM & Director Secures requisition of classes & support staff and sends it to the SOM & director for approval Ensures...
- ...service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive... ...providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the...
- ...fast-growing online division responsible for providing post-sales support to new and existing customers and managing orders by liaising... ...prior to shipment arrival. Assist forwarding/shipping agents with customs clearance requirements. Coordinate bookings with...
- ...Handle customer inquiries via phone, chat, or email (account-dependent) Provide... ...quality and process guidelines Work with supportive trainers and team leaders Paid training... ...packages Premium pay for experienced BPO agents HMO coverage (with dependents) Paid Leaves...
Concentrix Philippines
Iloilo9 days ago - ...excellent service and demonstrate mastery of at least 2 core programs supported by the HR Solutions Center Provide efficient interaction... ...corporate and/or statutory regulations and policies via phone, chat, ticket or emails; Coordinate and schedule candidate...
- ...with brokers accredited by Business Banking and Home Loans and agents accredited by SBF. The role requires organizing visibility of all... ...the Broker Awarding events and ensures the Business Banking Support Team tracks the production of the Brokers for the rewards. Gives...
- ...are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated... ...training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on...
- ...information quickly and accurately. Confidence in asking questions and seeking validation. Ability to provide customer support through email, chat or phone calls Ability to support any volume-based customer facing or back-office requirement as needed by the...
- ...week to discuss issues and share best practices Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee...
- ...fast-growing online division responsible for providing post-sales support to new and existing customers and managing orders by liaising... ...prior to shipment arrival. ● Assist forwarding/shipping agents with customs clearance requirements. ● Coordinate bookings with...
Cooee Inc
Iloilo11 days ago - ...thinking skills DUTIES & RESPONSIBILITIES: Internal Customer Relations • Communicate resignations in the team and other agent concerns to HR. • Update employee attendance record in Employee Self Service (ESS) and make sure that records will be sent to...
- ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
