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- ...Competitive salary package (₱16,000-₱25,000 depending on account and experience) Night differential pay and monthly performance incentives HMO and life insurance coverage (with options for dependents) Paid training and skills development opportunities Clear career growth...
Concentrix Philippines
Iloilo8 days ago - ...week to discuss issues and share best practices Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee...
- ...bringing amazing support. During a Typical Day, You'll Proactively recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the dots with your basic IT and desktop navigation knowledge...
- ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...XtendOps is an AI-powered BPO designed for delivering modern customer experience by combining skilled CX operations, custom AI agents, and its innovative operating system, XOOS. The company offers support across multiple channels like chat, email, and voice, ensuring...
- ...the MSME customers either thru sourcing of own leads and/or working with brokers accredited by Business Banking and Home Loans and agents accredited by SBF. The role requires organizing visibility of all touchpoints, closely engaging the brokers to maximize their referrals...
- ...representatives to respond to customer questions and complaints and troubleshoot problems with services or products. ~ Ensuring agents understand and comply with all call center objectives, performance standards, and policies. ~ Monitoring and evaluating agent performance...
- ...recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Functional Responsibilities:...
- ...direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills...
- ...sampling and stratification strategy based on Compliance checks, financial processes (volume & Value mix) Errors, Customer priorities & Agent performance. · Maintaining a positive and healthy communication with internal and external stakeholders · Ensure continued...
- ...Digital Transformation environments. ● Understanding of AI Ops or conversational AI frameworks is a strong plus. ● Familiarity with the different RAG Agentic work flows, Agentic RAG, Traditional RAG, Multi-agent systems, and knowledge augmented generation (KAG)...
- ...prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer...
- ...Experience these exceptional benefits when you join Med-Metrix! ~8-Hour Shifts, Fixed Weekends Off ~ Day 1 HMO with 2 of your dependents covered for FREE ~ Group Life Insurance ~ Medical Cash Allowance ~ Rice Allowance ~ Clothing Allowance ~ Holiday Gift...
- ...leaders Paid training provided for all hires SALARY & BENEFITS Competitive salary packages Premium pay for experienced BPO agents HMO coverage (with dependents) Paid Leaves & PTO Night differential & performance incentives (account-dependent) Paid training...
Concentrix Philippines
Iloiloa month ago - ...LOCATION: Iloilo WORK SETUP: Day Shift SALARY: Php20k to Php25k This role supports the sourcing, recruitment, and onboarding of agents who will represent the organization. This role focuses on executing recruitment activities, coordinating onboarding and activation...
WHR Global Consulting
Iloilo8 days ago - ...as 6:00 AM What We Offer Our above market practice on Compensation & Benefits provide you with: Guaranteed 14th month pay HMO coverage for you and your qualified dependents PHP 10,000 annual medical reimbursement Retirement Plan Leave Conversion...
360000 Php per year
...Knowledge of sales tax and vendor compliance (e.g., W-9s) Strong sense of urgency, adaptability, and multitasking skills What's on Offer? HMO on Day 1 People development Weekly engagement activities Step into a journey where growth is a shared experience...- ...start as early as 4:30 AM Our above market practice on Compensation & Benefits provide you with: Guaranteed 14th month pay HMO coverage for you and your qualified dependents PHP 10,000 annual medical reimbursement Monthly incentives up to 20,000 Retirement...
- ...core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the...
- ...We Offer &##127775; Career Growth & Development Opportunities &##127775; Competitive Salary & Performance Incentives &##127775; HMO Coverage for You and Your Dependents &##127775; Paid Time Off & Government-Mandated Benefits &##127775; Employee Engagement...
- ...Management & Rehabilitations * Experience working with managed care organizations, including Medicare and/or Medicaid recipients, (HMO's) * Experience with Healthcare BPO (voice) member-calling experience What you will earn (Up to more than P30,000 Monthly): - P26...
Sagility
Iloilo20 days ago - ...Work: Fully remote—work from anywhere Holidays: U.S. holidays observed + 14 days PTO Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development...
- ...license needed) - At least 1 year of clinical experience/direct patient care experience What you will receive: - P30,000 Monthly Package * P26,000 basic * P1,000 monthly flex fund * +20% Night differential bonus - Government mandated insurances - HMO on Day 1
Sagility
Iloilo20 days ago - ...Facility Settings * Case Management * Experience working with managed care organizations, including Medicare and/or Medicaid recipients, (HMO's) * Experience with Healthcare BPO (voice) member-calling experience Compensation: - P30,000 Monthly Package - Paid Trainings...
Sagility
Iloilo20 days ago - ...Monthly): - P26,000 Basic - +P1,000 Flex Fund Allowance - +20% Night-differential - Paid Trainings and Leaves with conversion - HMO on Day 1 with 1 additional dependent - 13th Month pay - Annual Appraisals based on performance You deserve this growth. Apply now...
Sagility
Iloilo20 days ago - ...Qualifications: - College graduate of Physical Therapy - With at least 1 year of direct patient care experience Benefits: - Earn up to 27,000 - 32,000 Monthly! - HMO on Day 1 with 1 free dependent - Government Mandated Insurances - Annual Appraisals and Paid Leaves
Sagility
Iloilo20 days ago - ...existing and potential clients. · Developing and implementing strategies to increase sales and revenue. Salary Range: 35-40k Benefits: 13th Month Pay 14th Month Pay Paid Leaves (after regularization) with HMO more bonuses to be discussed during contract signing
Dempsey Resource Management Inc.
Iloilomore than 2 months ago
