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- ...boldly, and are laying the groundwork to become a leading force in our industry. What You'll Do As a Customer Support Agent, you will serve as a primary support contact for customers and clients requiring assistance. You will respond to inquiries,...
- ...week to discuss issues and share best practices Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee...
- ...We’re hiring. The Recruitment Associate will be handling end-to-end recruitment processing of candidates for our agent roles. We’re made of something different. Duties and Responsibilities: • Develops, and creates job advertisements to be posted on job boards...
- ...of our business, contributing to identifying the best talents in the industry. Your role will involve proactive candidate sourcing, agent hiring operations, administrative support, while ensuring Ubiquity’s core values are demonstrated. What You'll do: Executes planned...
- ...Iloilo ✔ Open to shifting schedules ⸻ Salary & Benefits Competitive salary package Performance incentives Paid training HMO + Life Insurance Leave credits Career growth opportunities ⸻ Application Advantage Review materials will be provided...
JobsAvenuePH
Iloilo22 days ago - ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer...
- ...Competitive salary package (₱16,000-₱25,000 depending on account and experience) Night differential pay and monthly performance incentives HMO and life insurance coverage (with options for dependents) Paid training and skills development opportunities Clear career growth...
Concentrix Philippines
Iloiloa month ago - ...direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills...
- ...readiness. Ensure timely and accurate delivery of daily, weekly, and monthly MIS reports, including: Daily operational synopsis Agent productivity reports Client and SLA performance reports Agent and Team Leader scorecards Location-wise attendance and...
IGT Solutions
Iloilo1 day ago - ...client. HC Forecasting and Right-sizing - Works with Operations and Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount requisition and ensure promotions and movements are completed. Team...
Confidential Company
Iloilo2 days ago 360000 Php per year
...Knowledge of sales tax and vendor compliance (e.g., W-9s) Strong sense of urgency, adaptability, and multitasking skills What's on Offer? HMO on Day 1 People development Weekly engagement activities Step into a journey where growth is a shared experience...- ...our team, you will: Monitoring and reporting on team quality performance metrics Providing individual feedback and coaching to agents to enhance their effectiveness and motivation Inspiring and encouraging team members to reach and exceed performance goals...
Concentrix Philippines
Iloilo22 hours ago - ...core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the...
- ...and the professional development of team members. Key Responsibilities: People management - supervise and guide a team of agents to achieve daily, weekly and monthly KPIs. Handles escalations and ensure smooth daily operations. Monitor performance metrics...
WNS Careers - Philippines
Iloilo1 day ago - ...Work: Fully remote—work from anywhere Holidays: U.S. holidays observed + 14 days PTO Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development...
- ...leaders Paid training provided for all hires SALARY & BENEFITS Competitive salary packages Premium pay for experienced BPO agents HMO coverage (with dependents) Paid Leaves & PTO Night differential & performance incentives (account-dependent) Paid training...
Concentrix Philippines
Iloilo24 days ago - ...documents with suppliers and ensure all required documents are complete prior to shipment arrival. ● Assist forwarding/shipping agents with customs clearance requirements. ● Coordinate bookings with forwarding agents for approved shipments. ● Monitor and update...
Cooee Inc
Iloilo26 days ago - ...documents with suppliers and ensure all required documents are complete prior to shipment arrival. ● Assist forwarding/shipping agents with customs clearance requirements. ● Coordinate bookings with forwarding agents for approved shipments. ● Monitor and...
Cooee Inc
Iloilo24 days ago - ...BPO healthcare - member services via Phones (Benefits, Eligibility, Pre-authorization) - Other benefits: • 20% Night differential • HMO coverage for employee upon Day 1 and HMO dependent upon certification • Life and Accident Insurance • 13th month Pay • Annual...
RecruitifyHR / Core Talent Finder
Iloilo12 days ago - ...customer service orientation - Willing to work onsite - Amenable to shifting schedules - Can start immediately BENEFITS: - 21k - 22k Package - 15% Night Differential - HMO on Day 1 + 1 Free Dependent - Paid Sick Leave (SL) and Vacation Leave (VL) - 13th Month Pay
WHR Global Consulting
Iloilo16 days ago - ...problem-solving skills. Excellent communication and people management skills. Benefits Competitive Salary and benefit package HMO coverage upon regularization Life and Health Insurance upon onboarding Annual Leave credits with paid time-off during birthdays,...
Prince Retail Group of Companies
Iloilo10 days ago - ...Schedule: Monday-Friday Salary: Php35,000-Php40,000 Work Set Up: Field work BENEFITS: Government Mandated benefits HMO 13th month Sick leave Vacation leave JOB REQUIREMENTS: Bachelor’s degree holder With at least 2-4 years’...
JK.hiring30
Iloilo24 days ago - ...Management & Rehabilitations * Experience working with managed care organizations, including Medicare and/or Medicaid recipients, (HMO's) * Experience with Healthcare BPO (voice) member-calling experience What you will earn (Up to more than P30,000 Monthly): - P26...
Sagility
Iloiloa month ago - ...existing and potential clients. · Developing and implementing strategies to increase sales and revenue. Salary Range: 35-40k Benefits: 13th Month Pay 14th Month Pay Paid Leaves (after regularization) with HMO more bonuses to be discussed during contract signing
Dempsey Resource Management Inc.
Iloilomore than 2 months ago - ...license needed) - At least 1 year of clinical experience/direct patient care experience What you will receive: - P30,000 Monthly Package * P26,000 basic * P1,000 monthly flex fund * +20% Night differential bonus - Government mandated insurances - HMO on Day 1
Sagility
Iloiloa month ago - ...Facility Settings * Case Management * Experience working with managed care organizations, including Medicare and/or Medicaid recipients, (HMO's) * Experience with Healthcare BPO (voice) member-calling experience Compensation: - P30,000 Monthly Package - Paid Trainings...
Sagility
Iloiloa month ago - ...Monthly): - P26,000 Basic - +P1,000 Flex Fund Allowance - +20% Night-differential - Paid Trainings and Leaves with conversion - HMO on Day 1 with 1 additional dependent - 13th Month pay - Annual Appraisals based on performance You deserve this growth. Apply now...
Sagility
Iloiloa month ago - ...Qualifications: - College graduate of Physical Therapy - With at least 1 year of direct patient care experience Benefits: - Earn up to 27,000 - 32,000 Monthly! - HMO on Day 1 with 1 free dependent - Government Mandated Insurances - Annual Appraisals and Paid Leaves
Sagility
Iloiloa month ago - ...interpersonal skills. SALARY RANGE: 35-40k Benefits: 13th Month Pay 14th Month Pay Paid Leaves (after regularization) with HMO more bonuses to be discussed during contract signing WORK LOCATIONS: 1. Makati Branch 2. Dagupan Branch 4. Roxas Capiz, Iloilo...
DEMPSEY RESOURCE MANAGEMENT INC.
Leon, Iloilo16 days ago
