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- ...devices. Conduct preventive maintenance of IT equipment including hardware inspection,... ...cleaning of computers and data racks. Support branch device deployment activities... ...in IT support, desktop support, or field technical support roles. Strong knowledge of desktop...
- ...application development (non-OMS) landscape. We are looking for an IT Support Associate who has experience providing remote support for US-... ...customer support skills with the ability to communicate technical concepts clearly to non-technical users in a professional services...
- DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level... ...printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk system. Troubleshoot and resolve common IT problems, escalating critical or...
Wisefund Finance Corporation
Pasiga month ago - ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your frontline technical support team. You are responsible for creating a...
- ...About the Role: The IT Support Analyst I provides first‑level technical support by managing the ticket queue, resolving user issues, and configuring new or replacement equipment. This role supports IT asset lifecycle activities, performs imaging and data recovery...
- ...Exchange, SaaS apps) Investigating recurring incidents & applying known solutions Escalating unresolved cases to L3 or vendor support Assisting in minor system/application deployments Common Skills Required: Strong knowledge of networking (TCP/IP, DNS, VPN...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform... ...will not only ensure the stability, security, and efficiency of IT systems across Mac and Windows environments but will also be...
- ...operational and people leader for a team of L2 Support Engineers. You own the team's performance, coaching... ...We Are Looking For • Experience leading a technical support or customer success team in a B2B software, SaaS, IT helpdesk, or enterprise application support...
- ...Role Overview A global SaaS technology organization is seeking a Technical Enablement Specialist (AI & Support Operations) to support technical coaching, troubleshooting, and capability-building initiatives within customer support teams. This role focuses on...
- ...Role Overview A global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching, performance improvement, and AI-enabled support innovation across customer-facing support teams....
- ...Summary We are seeking an experienced Technical Project Manager to lead critical... ...Expectations · Lead the end-to-end delivery of IT operations and infrastructure projects,... ...documentation, knowledge articles, runbooks, and support models—are complete and validated prior...
- ...exceptional Filipino talent. Most of the people you'll recruit will be IT infrastructure professionals, so if you can tell your VMware... .... The best part? While your primary focus will usually be supporting our US business, we're one global recruitment team. As hiring priorities...
- ...The Senior Technical Coach is responsible for leading both technical enablement and performance... ...Technical Coaches and frontline Customer Support agents handling complex SaaS products.... ...goes beyond technical troubleshooting, it ensures teams consistently meet...
- ...Description: Working alongside existing Part-Time IT Systems Developer, you will be... ...Responsibilities: Troubleshoot and resolve technical issues Work closely with various... ...balance with a manageable schedule Supportive and collaborative team environment...
- ...Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct... .... Qualifications: Required: ~ Bachelor’s degree in IT, Business, or related field (or equivalent experience). ~2+...
- ...Filipinos are known for. At Visaya, we aim to provide exceptional support and innovative solutions to meet and exceed client needs. Role Description This is a full-time on-site role for a Technical Support Representative, located in Pasig. The Technical Support...
Visaya KPO
Pasiga month ago - ...outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese IT Customer Support Company Industry: BPO Company Work Location: Pasig,...
J-K Network Services
Pasiga month ago - ...The Service Desk / Desktop Support Analyst provides 24×7 IT support for both onsite and remote users, acting as the first point of contact for incidents... .... Desktop Support (Onsite) Provide hands-on technical support for desktops, laptops, peripherals, AV equipment...
- ...Create, and maintain features (Low hanging fruit/non critical path tickets) Requirements Qualifications: Experience as a Technical Lead and deep knowledge of frameworks for a given domain (for mobile, flutter, for backend nodejs, serverless, for java,...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family... ...value our Philippines team No “figure it out yourself” management style And no... ...Client SME here ) , you’ll be the go-to technical brain for your clients. The person they trust...
- ...importance. The technologies we use and support are varied, and thus we are looking for a... ...skills in some of the following areas: Technical Skills Microsoft Windows 10 & 11... ...A motivated and customer-focused IT professional with experience providing first...
- ...against cyber threats and vulnerabilities. Collaborate with IT and development teams to integrate security into system design,... ...industry trends to continuously improve security posture. Support and preparation and submission of compliance reports and documentation...
- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with a primary focus... ...security monitoring and a secondary focus on end-user technical support. This hybrid role works closely with the IT team to monitor security alerts, identify...
- ...-starter, hard-working, and dedicated leader to be a key part of our Client Experience Technical team. In this role, you are responsible for leading high-performing technical support operations while maintaining strong client relationships and developing Team Captains into...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.... ...team today and experience firsthand our dedication to supporting People First. As a Technical Writer, you will prepare instruction manuals, journal...Remote job
- ...implementation of Appian-based applications. Collaborate with business stakeholders to understand requirements and translate them into technical solutions. Provide technical leadership and mentorship to a team of developers. Ensure best practices in Appian...
- ...maintenance phases. The company provides all its services in over 80 countries worldwide... .... With its new services, SYSTRA supports its clients and partners in their digital... ...mobility of tomorrow. Context The Technical Coordinator is a key actor in project organization...
- ...We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365 Business... ..., and standard operating procedures Collaborate with IT, Finance, Operations, developers, and business stakeholders...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit....
Visaya KPO
Pasiga month ago
