Customer Service Representative - 70 Headcount Needed (Php 40,000 Signing Bonus)
Full-time
J-K Network Services
Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.
Position: Customer Service Representative
Company Industry: BPO & IT Company
Work Location: Taguig
Work Schedule: Shifting Schedule
Salary: Negotiable
Work Set-up: Work Onsite
BENEFITS :
- Health Insurance (HMO)
- Life Insurance
- Maternity leave
- Paternity leave
- Loyalty Gift
- Christmas Gift
- Night Differential pay
- Allowances
- Company-sponsored training's, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
- Travel Opportunities abroad.
Description:
- Open for SHS Graduate and Undergraduate.
- With at least 6 months’ work experience as Customer Service Representative.
- Experience working in BPO Company.
- Amenable to attend Face-to-Face Interview.
- Amenable to work onsite in Taguig.
Responsibilities
- Responsible for providing customer service support according to the scope of work and service level requirements.
- Update account details to keep client records up to date.
- Responsible to handle customers complaints and provide solutions.
- Respond and handles all customer questions and inquiries.
- Provide guidance and support to ensure the highest levels of Customer Service.
Recruitment Process: (FACE-TO-FACE)
- HR Interview
- Second Interview
- Final Interview
- Job Offer
Vacancy posted 5 hours ago
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