Premium Account Hiring at Eton | Get Great Pay + Free Grab Rides Today! Pre-Sales CSR
Full-time
Concentrix
- Manage and nurture relationships with premium account clients to ensure their satisfaction and retention.
- Assist clients with inquiries and provide solutions in a timely manner.
- Collaborate with internal teams to enhance service delivery and client experience.
- Track account performance and prepare reports for management review.
- Identify opportunities for upselling and cross-selling additional services to clients.
- Educational Qualifications: High School diploma or equivalent; further education is a plus.
- Experience Level: 0-2 years of experience in customer service or account management.
- Skills and Competencies: Excellent communication skills, both verbal and written.
- Responsibilities and Duties: Ability to handle multiple account assignments effectively.
- Qualities and Traits: Strong interpersonal skills, proactive, and client-focused attitude.
- Working Conditions: Flexible working hours, including opportunities for remote work.
Requirements
Vacancy posted 22 days ago
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