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Banking Customer Assistant - Paid Training Included

Full-time

Caldwell Communications Careers

Customer Service Representative – Financial Account Davao City | Onsite About the Role We are hiring Customer Service Representatives for a Financial Account in Davao City. This opportunity is open to fresh graduates, career shifters, and applicants looking to start a stable career in the BPO industry. Enjoy paid training from Day 1, competitive salary packages, monthly incentives, and a supportive work environment with opportunities for career growth. Job Description As a Financial Customer Service Representative, you will assist customers with account inquiries, billing concerns, payments, and general account-related concerns through phone, chat, or email support. Responsibilities

  • Assist customers with account inquiries and concerns
  • Provide information about billing, payments, and account services
  • Handle customer concerns professionally and efficiently
  • Document customer interactions and account updates accurately
  • Escalate concerns when needed
  • Maintain good customer service and communication
Training & Work Setup
  • Paid training provided from Day 1
  • Training on financial tools and customer service processes
  • Onsite work setup in Davao City
Qualifications
  • High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
  • Open to fresh grads, experience is an advantage
  • Good English communication skills
  • Basic computer knowledge
  • Customer-focused and willing to learn
  • Willing to work onsite in Davao City
Benefits
  • Competitive salary package
  • Monthly incentives and performance bonuses
  • Paid training from Day 1
  • HMO and medical insurance coverage
  • Career growth opportunities
  • Friendly and supportive work environment
Apply Now Start your career in financial customer service and join a growing team in Davao City today.

Vacancy posted 27 days ago
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