Food server
Full-time
Lao Taipei
Job description:
1. Customer Service
- Welcome and greet guests in a friendly and professional manner.
- Escort guests to their tables when required.
- Present menus and explain menu items, promotions, and recommendations.
- Answer customer inquiries regarding food ingredients, preparation, and allergens.
- Ensure every guest receives exceptional customer service throughout their dining experience.
2. Order Taking
- Accurately take food and beverage orders using the Point-of-Sale (POS) system.
- Confirm orders with guests to minimize errors.
- Relay orders promptly to the kitchen and bar.
- Monitor order progress and ensure timely service.
3. Food and Beverage Service
- Serve food and beverages according to company service standards.
- Ensure food presentation meets quality expectations before serving.
- Check guest satisfaction during the meal and respond promptly to requests.
- Refill beverages and provide additional items as needed.
4. Cash Handling
- Prepare and present guest bills accurately.
- Process cash, credit card, and digital payments.
- Issue official receipts.
- Balance cash transactions according to company procedures.
5. Dining Area Maintenance
- Prepare tables before service.
- Clear and reset tables promptly after guests leave.
- Maintain cleanliness and organization of the dining area, service stations, and equipment.
- Ensure sufficient supplies such as napkins, utensils, condiments, and tableware are available.
6. Food Safety and Hygiene
- Follow all food safety, sanitation, and personal hygiene standards.
- Comply with company policies and local health regulations.
- Report any food quality or safety concerns immediately.
7. Teamwork
- Coordinate effectively with kitchen staff, cashiers, supervisors, and other team members.
- Assist coworkers during busy periods.
- Support restaurant operations to ensure smooth service.
8. Inventory Support
- Assist in monitoring dining supplies and service materials.
- Report shortages or damaged equipment to the supervisor.
- Help replenish stocks as assigned.
9. Closing and Opening Duties
- Complete assigned opening and closing checklists.
- Clean workstations and dining areas.
- Ensure all equipment is properly stored and secured.
10. Other Responsibilities
- Attend company meetings and training sessions.
- Follow all company rules, policies, and standard operating procedures.
- Perform other duties assigned by the Restaurant Manager or Supervisor.
Qualifications
- High school graduate or college level preferred.
- Previous experience in food service or hospitality is an advantage but not required.
- Excellent communication and interpersonal skills.
- Customer-oriented with a positive attitude.
- Ability to work in a fast-paced environment.
- Flexible to work shifts, weekends, and holidays.
- Physically fit and able to stand for extended periods.
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid training
- Promotion to permanent employee
Work Location: In person
Vacancy posted 2 days ago
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