Technical Support Representative
Temporary
Training and Marketing Professionals, Inc. (TMPI)
- Day to day administration of our ServiceNow ticketing system for colleague and innovation requests
- Updates to our SharePoint sites, dashboards, calendars, and reports used for colleague engagement.
- This role is required to provide support in other global time zones.
- Bachelor’s degree or higher, with at least 3 years relevant experience.
- Proficiency with building Microsoft SharePoint sites and familiarity with Microsoft Power Platform, including BI and Automate.
- End-user familiarity with ServiceNow or similar enterprise ticketing and workflow platforms.
- General knowledge of software development and relational data.
- Data analysis skills to identify business insights and trends.
- Ability to gather requirements for the development of various tools.
- Available for the majority of US East Coast working hours.
- High technical aptitude and short learning curve on new technologies.
- Direct customer service focus, assisting teams real-time and hands-on with issues.
- Excellent written and verbal communication skills.
- Experience in preparing and delivering creative and targeted presentations.
1. ServiceNow Front-End Administration and Triage
- User management of ServiceNow environment.
- Interface with our Digital team when technical assistance is required.
- Ability to provide Subject Matter Expertise.
- Collect and report on metrics and usage data.
2. SharePoint Site Development and Maintenance
- Utilizing Pfizer’s tools, manage existing dashboards that may include data connectors and feed downstream reports.
- Design and develop a Launch Calendar utilizing the SharePoint and Power Platforms as necessary.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Technical Support Representative in Philippines vacancy
- ...We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila. What does a Tech Support Specialist do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology:...
- ...We’re Hiring: Technical Support Representative / Technical Support Engineer We’re looking for an experienced Tier 3 Technical Support professional with strong SaaS and eCommerce background to support our B2B clients. Responsibilities: Handle Tier 1-2 technical...
- ...We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability through proactive technical solutions. You’ll also...
- ...School Graduate or College Undergraduate Advantage: Vocational / technical course graduate in related field (e.g., Electronics, Industrial... .../Process / Production or Quality Technician or technical support. Knowledgeable in production process With good communication...
- ...Responsibilities : Provides technical support to users via phone, email, and chat Provides training and assistance to users Provides prompt and accurate feedback to users Investigates, diagnoses, troubleshoots, and resolves customer issues in an accurate and...
- ...is a physical shipment that is not moving. As our Senior Technical Support Liaison, you will serve as the critical technical bridge between... ...: Participate in the Weekly Operational Health Sync and represent recurring CX pain points. Help identify which bugs, workflow...
- ...Remote IT & Workflow Support Specialist We’re hiring someone to support and improve the systems behind a remote media production team... ...team. What this role involves You’ll be handling a mix of technical and operational tasks.That includes managing media files,...
- ...We’re Hiring: Technical Support & Release Manager! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Technical Support & Release Manager to join our...
- .... Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent. The Role: Technical Support Engineer We’re looking for a Technical Support Engineer to help our e-commerce clients understand, utilize, and troubleshoot our...Remote job
- ...operation. When something goes wrong, it is not just a digital glitch — it is a physical shipment that is not moving. As our Technical Support Liaison (TSL), you are the critical technical bridge between our external Customer Experience team and our internal...
- ...IT Technical Support Assistant The IT Technical Support role is crucial for ensuring the smooth operation of an organization's technology infrastructure. This position focuses on maintaining and troubleshooting hardware and software issues, providing support to end-users...
- ...a highly motivated and results-oriented Sales Development Representative to join our team and contribute to our growth. About the... ...We are seeking a remote IT Administrator to provide on-call technical support for a low-volume support environment (approximately 1-2 calls...
- ...degree in Chemistry, Microbiology or Molecular Biology Technical Sales Representative - South Luzon ~ The ideal candidate will have a solid... ...negotiating, building relationships, and providing technical support. Grow existing accounts by maintaining relationships...
- ...growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a... ...today and experience firsthand our dedication to supporting People First. What can you expect in a Technical Support Engineer - L1 role with TaskUs: To enhance...
- ...Proven experience in Lead Generation and Account Management Excellent Communication skills, including the ability to explain technical concepts to non-technical audiences. Familiarity with how Azure resources are deployed and managed (e.g., ARM Templates, Bicep,...
- ...fostering a dynamic and inclusive work environment for our team. RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In this role, you’ll be the first point of contact for our external...
- ...inclusive work environment for our team. Position Overview RecruitGo is seeking a highly organized and detail-oriented Technical Support/ Admin Executive to support daily platform operations, client servicing, and internal coordination. This role is ideal for...
- ...Tier 2 Support Specialist – NITRO Studio & Applications Location: Remote Department: Operations / Support Reports To:... ...Position Overview We are seeking a detail-oriented and technically proficient Tier 2 Support Specialist to join our support team...
- .../site visits) Job Summary Seeking a results-driven and technically competent Sales Engineer to join our growing team. This role combines... ...to drive revenue growth, manage client relationships, and support project execution from proposal to completion. Key...
- ...vendors to achieve optimal value engineering. Operational Interfacing & Brand Integration Operator Liaison: Act as the primary technical interface between the Singapore HQ, local asset owners, and international hotel brand operators. Live-Hotel Phasing: Enforce...
- ...escalating issues when necessary. Prepare and provide regular reports on project status, priorities, milestones, and key metrics. Support product initiatives by gathering requirements, documenting processes, and coordinating implementation activities. Identify...
- ...ABOUT THE ROLE: As a Senior Technical Account Executive, you own the full sales cycle... ...Perform other duties as assigned to support the evolving needs of the sales and service... ...that generate and accelerate pipeline. Represent the company at industry events, networking...
- ...A Sales Engineer will prepare and deliver technical presentations explaining products or services to existing and prospective customers... ...either weekly or monthly, and submit the reports to management; Support the organization in developing content for the company’s...
- ...opportunities in these regions, including untapped markets. You will also support existing distributors in current and future market segments,... ...customers in support of company goals and objectives. To represent the company in a professional manner and interact within the...
- ...products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role The Technical Product Owner (TPO) acts as the bridge between business objectives and technical execution, ensuring that products are developed...
- ...The Food Technical Services Manager is responsible for ensuring the successful commercialization of new products, menu innovations, and... ...safety compliance, and continuous improvement initiatives that support product quality, operational efficiency, and business growth....
- ...We are seeking a detail-oriented, highly analytical Accountant (Tax Support) based in the Philippines to join our remote client operations team. In this role, you will act as the second-line technical escalation point for US-based clients, business owners, and...
- ...Responsibilities: Manage complex data conversions from multiple legacy systems into cloud MSSQL Databases Supporting customers with troubleshooting of technically complex issues Log, monitor and manage customers’ incidents, requests and tasks to ensure that Service...
- ...Job Title: Technical Account Manager Department: Technical Account Management Reports To: Director of Customer Experience Role... ...relationships with clients, providing proactive guidance, support, and strategic advice to maximize the value they derive from our...
825000 Php per year
...Executive Support Officer Location: Remote Experience: Minimum of 5 Years Engagement Type: Full-time Who we are Nisje... ...presentations, and recommendation papers; Translate complex, technical, or incomplete information into clear, logical, and actionable...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Representative. Be the first to apply!
