Dealing Operations Agent (CSR & Online Process)
Full-time
J-K Network Services
COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.
Company Industry: IT Company
Work Location: Makati City
Postal Code: 1184
Work Schedule: Monday - Friday (Shifting schedule)
Salary: Php20,000-Php30,000
Work Set Up: Onsite
JOB REQUIREMENTS:
Bachelor's degree holder
Open for Fresh Graduate and Undergraduate candidates
With 6 months - 1 year of experience in Customer Service is an advantage.
Amenable to attend interview
Can start as soon as possible
JOB RESPONSIBILITIES:
Respond to customer inquiries via phone, email, chat, or in person
Resolve complaints and provide appropriate solutions
Maintain accurate customer records in CRM systems
Meet response time and satisfaction targets
Provide product or service information
RECRUITMENT PROCESS: (ONLINE)
Initial Interview
Final Interview
Job Offer
Vacancy posted 19 hours ago
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