Dealing Operations Agent (Fresh graduate can apply)
Full-time
J-K Network Services
E: This company provide server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company founded year 1992.
Position: Dealing Operations Agent (Fresh graduate can apply)
Company Industry: Insurance-focused BPO
Work Location: Makati City
Work Schedule: Monday - Friday
Salary: Php20,000-Php30,000
Work Set Up: Work on site
Benefits:
- Government mandated benefits
- HMO
- 13th month pay
- Leaves credits
- Life insurance
JOB REQUIREMENTS:
- Undergraduate / Senior is welcome to apply
- Fresh Graduate can apply
- Experience in customer service/BPO
- Amenable to work onsite
- Amenable to work in Makati
JOB RESPONSIBILITIES:
- Provide accurate information about products, services, and company policies.
- Assist customers with order placement, account concerns, billing issues, and general support needs.
- Troubleshoot and resolve customer complaints, ensuring a positive customer experience.
- Record and update customer interactions, transactions, and feedback in the system.
- Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns.
RECRUITMENT PROCESS: Look to Ms. Jai
Initial and Final Interview is online (Zoom)
Vacancy posted a month ago
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