80% Nonvoice / CSR Agent / Virtual Process at Makati
Full-time
R. Celestial Clothing Shop
Description - Provide high-quality customer service through non-voice interactions, addressing customer inquiries and resolving issues.
- Assist clients with virtual processes ensuring a smooth experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to achieve service-level targets and improve service delivery.
- Continuously improve knowledge of services and products to provide accurate information to customers.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred
- Experience Level: 1-3 years of experience in customer service or related field
- Skills and Competencies: Proficient in English language with strong communication skills
- Qualities and Traits: Customer-oriented, detail-oriented, and able to work independently
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
Vacancy posted 14 hours ago
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