Senior Technical Support Speciallist
Full-time
Airslate
About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work. We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines. At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the SignNow team: We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow. SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow. And now, we are looking for a Senior Technical Support Specialistwho is prepared to contribute to the next chapter of our company's growth.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Speciallist in Manila vacancy
- ...Join a Service Desk organization that provides centralized support across core platforms and services, focused on access, connectivity... ...States, delivering responsive, secure, and customer-focused technical assistance. Work closely with fellow support analysts, team...
- ...of work and education) About the role Provide day-to-day technical support and troubleshooting for end users in a fast-paced service desk... ...complex issues independently, while partnering with senior peers/escalation teams for advanced cases to ensure timely resolution...
- ...The Level 1 Support team is responsible for the following activities: Triage and Management: Serve as the first point of contact... ..., or engineering related. Experience Level: 1–3 years of IT technical support experience Skills and Competencies: Proficiency in...
- ...responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and providing technical support to employees. Common roles include IT Support , Specialists , and Technicians . Key Aspects of POS IT Experience: Technical...
- ...creation SYSTEM ADMINISTRATION AND MANAGEMENT TASK CCTV monitoring and reviewing Network setup and maintenance Provide IT support that needed from another Department Inventory updating of company Asset Company ID Birthday Banner HARDWARE MAINTENANCE...
- ...Provide exceptional customer service to assist clients with technical inquiries. Diagnose and resolve technical hardware and software... ...reference and to enhance service delivery. Collaborate with other support teams to escalate complex issues to obtain timely solutions....
- ~ Providing assistance to users with their technical problems, troubleshooting issues, and resolving software or hardware malfunctions. ~ Designing, installing, and maintaining computer networks to facilitate communication and data sharing within an organization ~ Installing...
- ...Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity.... ...users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing - Prioritize support...
- ...including interactive applications, textbooks, and manuals, to support both students and educators in their learning journey. With... ...maintain computer networks Coordinate regularly with the Technical Supervisor regarding updates on client’s concerns and other important...
- ...Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns,... ...resolution. Qualifications : High School Graduate or Senior High School Graduate Must have at least 1 year of BPO experience...
- ...required on a campaign. Ensure all qualifying requirements are met on call. Liaise directly with Team Leader or through the Senior Team Leader if unsure of their campaign requirements Other responsibilities: Adhere to all policies and procedures in place in...
- ...approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and... ...and ITIL-based service processes is preferred. • Strong technical communication and customer service skills. • Able to work shifting...
- ...Provide excellent technical support to customers via phone, email, or chat. Troubleshoot and resolve customer issues related to products and services. Document customer interactions and maintain accurate records in the CRM system. Educate customers on product...
- ...ESSENTIAL FUNCTIONS: Supports the sales group in handling the key projects to achieve or help in winning the projects. ·Works with... ...sheet and availability of stocks d. Product presentation and technical inquiries e. Approval of product brand specification by...
- ...customer satisfaction and the skills to troubleshoot in a technical environment? We’re looking for someone who can quickly become... ...biggest challenges. What will you be doing? The Technical Support Analyst role puts you in a high-exposure support position assisting...
- ...Description Provide technical support for hardware and software issues in a timely manner. Assist users with troubleshooting and resolving IT-related problems. Maintain and update IT documentation and knowledge base. Install and configure computer systems and...
- ...Description Provide exceptional customer support via phone, email, and chat. Diagnose and resolve technical issues related to products and services. Document customer interactions and follow up to ensure resolution. Collaborate with technical teams to escalate...
- ...We are seeking a skilled Technical Support Specialist to maintain and troubleshoot IT systems, ensuring smooth and efficient operations across our organization. Diagnose and resolve hardware, software, and network issues Install and configure systems, applications...
- ...The Technical Support Group Officer provides engineering and technical assistance to internal departments, clients, and field operations. The role ensures timely resolution of technical issues, supports project implementation, manages documentation, and facilitates...
- ...We Are Hiring: SQL Technical Support — Voice Onsite | Philippines Salary: Competitive URGENT | Immediate Start Are you a tech-savvy... ...this! Job Requirements You Must Have: High School / Senior High School / College Graduate Minimum 1 year overall work...
- ...Role : Technical Support Specialist Location : Philippines, South Africa Working Hours : Monday-Friday, 40hrs/week. Shifts are scheduled within a 7 AM–9 PM CST window to provide coast-to-coast coverage; your specific shift is assigned on hire. Target Start Date...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement... .... Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders...
- ...Provide technical support to the sales team and customers. Assist in product demonstrations and presentations. Respond to customer inquiries and troubleshoot technical issues. Collaborate with engineering and product development teams. Prepare detailed documentation...
- Provide excellent customer service by addressing inquiries and resolving issues in a timely manner. Assist customers in navigating products and services, ensuring a positive experience. Document customer interactions and feedback for continuous improvement. Collaborate...
- ...Provide technical support to sales teams and customers by addressing inquiries and resolving product-related issues. Assist in the preparation of sales presentations, demonstrating product features and benefits to potential clients. Conduct market research to identify...
- ...Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat. Educational Qualifications: High School diploma or equivalent. Experience Level: At least 6 months of TSR experience or Technical background; training...
- ...Description Provide technical support to customers regarding product inquiries Assist sales teams with technical product knowledge and demos Conduct training sessions for clients on product features and usage Work collaboratively with engineering teams to resolve...
- ...Provide technical support to sales teams and customers to ensure product satisfaction. Assist in product demonstrations and technical presentations to prospective clients. Address customer inquiries and troubleshoot issues with products as needed. Collaborate...
- ...Provide technical support and assistance to users experiencing hardware and software issues. Diagnose, troubleshoot, and resolve technical problems in a timely manner. Install and configure computer systems and applications for new users. Assist in maintaining...
- ...until ticket closure. Provide end-user hardware and/or software support and training when required to all University constituents as... ...IT Security and Compliance Officer. Report and receive technical requests, including supporting “field” and “walk-in” service requests...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Technical Support Speciallist. Be the first to apply!
