Client Relations Officer
Full-time
Cartrack Philippines
We are a world-leading smart mobility SaaS company with over 2.5 million subscribers across 24 countries, and we are looking for a Key Account Manager/Client Relationship Manager/Customer Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibility:
- Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts
- Establish good rapport and trust though proactive engagement
- Understanding client needs and identifying new business opportunities for upselling
- Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame
- Coordinate with internal teams to deliver solutions that meet client's objectives
- Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation
- Prepare regular reports of progress and forecasts to internal and external stakeholders
Requirements:
- Diploma/Bachelor's degree in any field or course or equivalent industry experience
- With minimum 2 years customer service experience, aftersales or account management/ handling existing B2B clients
- Proficient in English
- Excellent communication and interpersonal skills
- Tech-savvy and computer literate
- Team player with a high level of energy and able to work independently
- Willing to work onsite in Poblacion, Makati City and can-do fieldwork around Metro Manila and nearby areas.
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Client Relations Officer in Makati vacancy
25000 - 30000 Php
...Pay: ₱25,000.00 - ₱30,000.00 per month Job Description: Sales and Client Relations Officer – Leasing Responsible for driving occupancy and revenue growth by promoting available commercial units for lease, maintaining strong relationships with clients, and ensuring...- ...The Client Relations Executive is responsible for managing the end-to-end client engagement process at Wing Assistant. This role focuses on converting qualified prospects into clients through structured discovery, and value presentations, while owning the full cycle from...
- ...solutions. Our leadership team brings decades of industry experience, ensuring exceptional service and client-focused solutions. We are looking for a Client Relations Associate to support our Account Executives in managing client relationships, ensuring excellent...
- ...established since 1975. They are known for providing services with the use of electrical and mechanical purpose. Position: Employee Relations Officer Industry: Construction Company Location: Makati Salary: Php20,000-Php25,000 Schedule: Monday to Friday Work...
- ...Initiate contact with new and existing clients to introduce and promote services Close deals by negotiating terms that help clients save time in organizing their events Gain a thorough understanding of services available across Europe and Dubai Strengthen client...
- ...Full Job Description: Client Service Officer Australian Client - Consulting Company Salary Php 45,000 to 55,000 also email resume... ...management. Education: Typically requires a Bachelor’s Degree in Business, Communications, Finance, or a related field....
- ...employee well-being, ensure compliance with healthcare standards, and strengthen long-term client partnerships. QUALIFICATIONS: Bachelor’s degree in nursing, allied health, or related medical field (required) At least 8 years of healthcare experience, with at least...
- ...Join Our Team as an ER (Employee Relations) Officer! Are you passionate about fostering a positive work environment and enhancing employee engagement? We're seeking a dedicated ER Officer to strengthen our employee relations and ensure a harmonious workplace. Key Responsibilities...
- ...PhilHealth, Pag-IBIG) and ensure employee updates. 4. Employee Relations Assist in handling employee concerns, grievances, and... ...coaching documentation. 6. Administrative Support Manage office supplies, forms, and other administrative needs of the restaurant...
- ...Coordination # Act as a liaison between LC Relations and Affiliate Marketing teams for shared... ...oriented, proficient in Microsoft office and CRM systems Personal: Strong communication... ...willing to perform fieldwork, including client meetings and site visits, as required by...
- ...The HR Specialist for Employee & Labor Relations will perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being. He/She also explains and provides advice to workers about company and...
- ...Client Profile: This Japanese company was established in 1950 and work on a variety of electrical, air conditioning, sanitation, and... ...Japanese businesses who are growing. Position: HR Employee Relation Specialist Company Industry: Construction company Location...
- ...effectiveness. Educational Qualifications: Bachelor’s degree in Public Relations, Communications, Marketing, or a related field. Experience... ...proficiency in social media platforms. Working Conditions: Office environment with occasional events and travel involved....
- ...Client Profile: A leading Japanese construction company providing electrical and construction services in different Industry for over... ...years in different industry. Position: Human Resource Employee Relations Specialist Industry: Construction Company Location:...
- ...Facilitate communication between employees and management to address workplace issues. Assist in the implementation of employee relations programs and initiatives. Conduct investigations into employee complaints and concerns. Provide support and guidance on...
- ...TITLE: Government & Public Relations Overview / Purpose The Government & Public Relations Officer is responsible for managing the company’s engagement with government agencies, regulatory bodies, industry associations, and media stakeholders. The role supports policy...
- ...Role Overview We are looking for a high-impact Investor Relations Manager to join our rapidly growing tech company. Reporting directly to the CFO, you will play a critical role in shaping our financial strategy, managing relationships with current and prospective...
- ...Human Resources, Business Administration, Psychology , or a related field. At least 1 year of relevant work experience, preferably... ...incident reports, and other required records. Coordinate with clients, supervisors, and account coordinators regarding employee...
- ...Description Provide administrative support to the Employee Relations team. Maintain and update employee records, case files, and investigation documentation. Track and monitor employee relations cases, grievances, disciplinary actions, and performance management...
- ...Job Title: Owner Relation Associate Location: Makati City Job-type: Probationary (6 Months) Schedule: Monday - Saturday [9AM - 6PM] Job Summary: We are seeking a detail-oriented and personable Relations Assistant to support our property management team...
- ...As a Client Relationship Manager or Client Success Manager , you will be responsible for ensuring client success and satisfaction... ...’s degree in Marketing, Business, Information Technology, or a related field with significant experience in the job role. With at least...
- ...The Employee Relations Specialist provides vital administrative, legal, and general human resources support to the HR Business Partner and assigned personnel or units. This role assists with staffing, retention, orientation, performance management, and employee relations...
- ...works and integrated engineering systems with a strong focus on precision, safety, and craftsmanship. Position: HR People Relations Officer Company Industry: Construction Company Location: Makati City Salary Offer: Php20,000 - Php25000 Work Schedule: Monday...
- ...Qualifications: ~ A degree in Business Studies, Marketing Management, or a similar discipline is advantageous. ~3–5 years of media relations experience in a public relations agency. ~ Must have established relationships with media professionals across lifestyle, tech,...
- ...specializing in customer support and back-office operations to help businesses operate... ...efficiently and cost-effectively. Position: Client Support Associate Industry: BPO... ...Requirements Bachelors Degree in any related field. With at least 3-5 years of experience...
- ...opportunities. Build and maintain strong client relationships. Present and promote... ...Qualifications: A diploma in business, marketing, or related fields. Experience Level: No prior... ...relationships. Working Conditions: Office environment with potential remote work...
- ...Monitor and analyze government policies and regulations that impact the organization. Prepare reports and presentations on government-related issues for internal teams. Advocate for the organization's interests in legislative processes. Coordinate with various...
- ...electrical and mechanical purpose. The company also operates in communication and air conditioning. Position: HR Staff (Employee relations) Industry: Construction Company Location: Makati City Salary: Php 20,000-Php 30,000 Schedule: Monday-Friday Work Set...
- ...Our company is seeking an experienced and efficient HR Employee Relations Supervisor to lead our Employee Relations function. This role requires strong expertise in Philippine labor law and organizational development, with a focus on ensuring fair and compliance in HR...
- ...company is known for its commitment to safety, efficiency, and long-term project excellence. Position: HR Assistant (Employee relation) Industry: Construction Company Work Location: Makati City Salary Range: Php 20,000 – Php 25,000 Work Schedule: Monday to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Relations Officer. Be the first to apply!
