Cantonese Bilingual Representative
Full-time
RSD Human Resource Management Consultancy
Key Responsibilities - Handle inbound and outbound customer interactions via phone, email, and chat.
- Provide accurate information and resolve customer inquiries efficiently.
- Assist customers with account concerns, billing, orders, technical support, or service requests, depending on the assigned account.
- Document customer interactions accurately in company systems.
- Meet established quality, productivity, and customer satisfaction metrics.
- Collaborate with internal teams to resolve complex customer issues.
- Ensure compliance with company policies, procedures, and data privacy standards.
Vacancy posted 1 day ago
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