Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers by answering inquiries and resolving issues via phone, email, or chat
- Maintain a high level of customer satisfaction through effective communication
- Handle customer complaints and provide appropriate solutions in a timely manner
- Document customer interactions and feedback accurately
- Collaborate with team members to enhance customer service processes
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field (preferred)
- Experience Level: 0–2 years of experience in customer service or a related field
- Skills and Competencies: Proficient in English Language
- Skills and Competencies: Strong customer service and interpersonal skills
- Skills and Competencies: Familiarity with call centre operations
- Qualities and Traits: Excellent people skills and a positive attitude
Vacancy posted 1 day ago
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