Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Provide excellent customer service through various communication channels including phone, email, and live chat.
- Assist customers with inquiries, issues, and product information to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer concerns effectively.
- Participate in ongoing training and development to enhance service skills.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 6months - 1 year in a customer service role.
- Skills and Competencies: Proficiency in English language, strong customer service skills, and excellent interpersonal abilities.
- Responsibilities and Duties: Ability to handle customer calls in a call center environment.
- Qualities and Traits: Strong teamwork skills and a positive attitude towards problem-solving.
Vacancy posted 1 day ago
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