Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers in resolving inquiries, issues, and product-related problems.
- Maintain a high level of professionalism and patience while handling customer complaints.
- Work closely with team members to ensure seamless communication and service delivery.
- Document customer interactions and feedback for quality assurance and improvement.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; open to recent graduates.
- Skills and Competencies: Proficient in English; strong interpersonal, organizational, and problem-solving skills.
- Qualities and Traits: Team player with a strong work ethic and a positive attitude.
- Responsibilities and Duties: Comfortably handle large volumes of calls and inquiries with ease.
- Working Conditions: Flexible working hours with potential for remote work opportunities.
Vacancy posted 4 days ago
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