International Voice - Tech & Consumer Services
Full-time
Metacom Careers
Start your BPO career with a leading international account in McKinley West, Taguig! No BPO experience? No problem! Fresh graduates and career shifters are welcome to apply.
Position: Customer Service Representative
Location: West Campus 5, McKinley West, Fort Bonifacio, Taguig
Work Setup: Onsite
Account: International Voice – Tech & Consumer Services
Schedule: Shifting Schedule
JOB DESCRIPTION
As a Customer Service Representative , you’ll assist international customers with their inquiries, concerns, and service-related needs. You’ll be responsible for providing accurate information, resolving customer concerns professionally, and delivering an excellent customer experience.
Your key responsibilities include:
- Handle inbound customer calls professionally and efficiently
- Assist customers with inquiries, concerns, and account-related requests
- Provide accurate information and appropriate solutions
- Troubleshoot basic concerns when necessary
- Document customer interactions and update records
- Follow company policies, procedures, and quality standards
- Maintain a professional and customer-focused approach
WHO CAN APPLY?
High School Graduate (Old Curriculum) or Senior High School Graduate
No BPO experience required
No Customer Service experience required
Good English communication skills
Minimum CEFR B2 level
Willing to work onsite
Willing to work on shifting schedules, including weekends and holidays when required
Vacancy posted 17 hours ago
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