Bilingual Representative (English - Spanish Speakers)
Full-time
SMDigital
Remote
- Remote job
WHAT YOU'LL OWN
- Handle inbound and outbound calls, emails, and chats in both English and Spanish for pre-settlement funding inquiries
- Gather accurate case information — accident details, attorney contacts, case status, and funding eligibility
- Walk clients through the pre-settlement funding process clearly and compassionately in their preferred language
- Coordinate with attorneys and law firms to collect required documentation and case updates
- Assess case eligibility and route to the appropriate funding team for review and approval
- Maintain accurate, detailed records of every client interaction and case progression
- Bridge communication gaps between Spanish-speaking clients and internal English-speaking teams
- Uphold data privacy, compliance standards, and professionalism at every touchpoint
WHO YOU ARE
- 3+ years of experience in a customer service, call center, or client-facing role (Required)
- Fluent in both English and Spanish — written and verbal (Required)
- Familiarity with pre-settlement funding, personal injury, or legal funding processes is a strong plus
- A warm, culturally sensitive communicator who adapts naturally across languages and backgrounds
- Patient and composed — especially when clients are in vulnerable or high-stress situations
- Detail-oriented and accurate when handling sensitive legal and financial information
- Comfortable managing multiple cases simultaneously with consistent follow-through
- Flexible with shifting schedules and fully dependable in a remote work setup
WHAT WE OFFER
- Full-time remote work with a complete WFH support program
- Maxicare HMO + PhilHealth coverage
- SIL, PTO, and a special birthday leave
- Paid vacation leave
- Zero-interest employee loan program
- Performance bonuses and merit-based recognition
- Monthly Gen Pow-Wows and team engagement events with prizes
- Arvios Leadership Development Academy and workshop programs
- Monthly 1-on-1 touchbase calls with your HR partner
HOME OFFICE REQUIREMENTS (MUST PROVIDE SCREENSHOT)
- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up)
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Bilingual Representative (English - Spanish Speakers) in Remote vacancy
- ...As a Sales Representative at CrewBloom, you will be an essential part of our sales team, responsible for driving the initial... ...or commensurate experience is required Must be fully bilingual in English and Spanish, with proficiency in both written and spoken communication...Remote job
- ...Remote Customer Service Representative (Dental/Medical Focus) Location: 100% Remote (Based in the Philippines or South Africa) Work... ...timezone. Communication: Exceptional written and spoken English skills with a neutral accent and a professional demeanor....
7 $ per hour
...AR Operations Representative (Remote) Pay: $7 USD/hour Schedule: 40 hours/week Timezone Requirement: Must overlap at least 50... ...Accounts Receivable experience ~ Excellent written and verbal English communication ~Strong organizational skills and attention...Remote job- ...educators with global institutions, delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English, and high-stakes exam prep. At EDGE Tutor, we combine passionate educators with operational...
- ...Teach English Online! Stable Class Hours = Stable Income Fixed Student & Teacher pairing Long-term employment only! (1 year+) About YiYiEnglish: Since 2017, YiYiEnglish has been providing high quality English lessons to students in China. Our goal is to...Remote job
- ...Interpreter (English & Mandarin） Full-time night job following US Pacific Time Zone (US Client), 5 days work a week Work From Home (WFH) As an interpreter, your primary role is to facilitate communication between parties who speak different languages. In the example...Remote job
4 - 6 $ per hour
...Check us out: We" ( We) We are seeking a Sales Development Representative (SDR) to one of our brands promote their products and... ...B2B or BPO background is a plus). Communication: Excellent English verbal and written communication skills — you can build trust...Remote job- ...Sales Development Representative (SDR) – B2B Commercial Solar Location: Remote Type: Contractor | Monthly Retainer + Performance... ...call scripts ~ Based in the UK or have full fluency in English ~ Experience in outbound sales or appointment setting preferred...Remote job
10 - 14 $ per hour
...taking full ownership of your results? As a Remote Sales Representative, you'll focus on generating new business through a mix of warm... ...outbound sales, from appointment setting through close. Strong English communication skills (verbal and written). Able to clearly...Remote job- ...Healthcare and Life Sciences: Alphanumeric is hiring a (English Speaking) Customer Care Specialist to work remotely supporting... ...management system (CRM) Contract support, liaison and represents the face of client Potential for rotational shifts and after...Remote job
- • Job requirement : o Fluent in spoken English and Cantonese or Mandarin o Read and write in Cantonese or Mandarin just for training purpose (basic level) o Willing to work permanent night shift , Can work from home (support US peak hours Pacific Time Zone) o...Remote job
3 - 4 $ per hour
...CX Service Representative – Deliver Premium Experiences at Aventus Who We Are Aventus is redefining the customer experience. We are... ...customer service; you create experiences Advanced Fluent in English (C2 Level)– Strong, fluent communication in English is key...Remote job10 - 14 $ per hour
...merchandise solutions for businesses and events. As a Sales Representative, you'll use outbound calls and emails to build a pipeline of... ...is highly preferred. • Strong written and verbal English communication skills. • Experience working remotely with US...Remote job- WHAT YOU'LL OWN Handle inbound and outbound calls, emails, and chats with professionalism, accuracy, and care Resolve customer concerns efficiently while maintaining a high standard of service quality Accurately document all interactions, updates, and resolutions...Remote job
7 - 7.5 $ per hour
...high standards of service and contributing to our 5-star ratings. This role is perfect for you if you can communicate well in English and easily manage guest services, administrative and operational tasks. We are looking for someone with an exceptional work ethic,...Remote job- ...brilliant ideas into reality ? ** Be one of us, and be part of our success story! Your Role As a Collection Specialist / Sales Representative , you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate...Remote job
- WHAT YOU'LL OWN Prospect, qualify, and engage potential clients for Arvios' premium staff augmentation services Educate prospects on the benefits of our embedded partnership model with clarity and conviction Set high-quality discovery calls for our CEO — your ...Remote job
- ...FULL TIME REMOTE Position: Business Development Representative Type of contract: Independent contractor The Role: This is not your average BDR role. We’re looking for people who write exceptionally well, work hard, and take pride in doing things manually...Remote job
- ...The company is looking for 5 senior sales representatives who are full-cycle closers to help grow their business. These candidates should have a neutral English accent, proven cold-calling experience, and be willing to work part-time for one to two months, with the potential...Remote job
6 $ per hour
...work independently, and grow into running their own sales cycle in a fast-moving startup environment. The Business Development Representative will be primarily responsible for all activities related to generating new leads and closing new sales opportunities. The...Remote job- ...We seek a highly motivated and experienced Sales Development Representative (SDR) with a strong background in Enterprise sales to join our client’s team. As an SDR, you will be critical in generating leads, driving pipeline growth, and helping convert prospects into long...Remote job
7 - 12 $ per hour
...experience in appointment setting and BDR activities. Minimum of two years' experience where closing sales was required. Strong English communication skills (verbal and written). Able to clearly explain value propositions. Experience working remotely with US-based...Remote job- ...FULL TIME REMOTE Position: Customer Service Representative Type of Contract: Independent Contractor Working Hours: Monday to Friday (CST Timezone) &##127758; Work from any corner of the world and be a part of the #remoteworkrevolution!! About the Company...Remote job
- ...Position: Customer Service Representative Job Type: Full-Time - 100% Remote Working hours: US Timezone, PST About Our Client: Our client is a mission-driven beauty brand that believes beauty goes beyond skin deep. They specialize in creating high-performance...Remote job
180 - 220 Php per hour
...ESL Tutors for Adult Business English | Online WFH | All Day Peak Shifts | With ₱8,000 Bonus Stack If you're a BPO trainer, corporate communicator, VA, or teacher with a bachelor's degree , proper teaching equipment, and excellent communication skills, you can be a...- ...We are seeking a highly motivated and experienced Senior Sales Representative to join our team. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build strong client relationships. As a Senior Sales Representative...Remote job
9600 - 14400 $ per year
...Hiring: Full-time Insurance Customer Service Representative - Remote - $9,600 - $14,400/yr About the Client Masters of Insurance – Independent insurance agency with 10+ years of success, serving contractors and SMBs Commercial Insurance Experts – Focused...Remote job- ...keeps their calendar full. Role: Commission-Only SaaS Sales Representative (Remote, Philippines) We are looking for a hungry,... ...high volume of touchpoints daily. Strong written and spoken English, with confidence speaking to US, UK, and other English‑speaking...Remote job
9600 - 14400 $ per year
...escalating them, and don't need to be micromanaged. ~✍ Excellent English Communication – Strong writing and speaking skills, sharp... ...document and refine them over time. Nice-to-Haves: Bilingual (Spanish & English)– A big plus given the strong Spanish-speaking...Remote job- ...open and continuous communication with customer service representatives to deeply understand their evolving training needs, challenges... ...systems, especially Kustomer. Familiarity with Google Classroom and Google Sites. Bilingual (English/Spanish) skills are a plus....Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Representative (English - Spanish Speakers). Be the first to apply!
