AR Credit and Collection Supervisor

Responsible for overseeing the company's accounts receivable, credit evaluation, and collection activities to ensure timely payment of customer accounts, minimize bad debts, and maintain healthy cash flow. The position supervises the Credit and Collection team and coordinates with Finance, Sales, and customers regarding outstanding receivables. Responsibilities:

1. Monitor and manage Accounts Receivable (AR) aging reports.
2. Supervise collection activities and ensure collection targets are met.
3. Evaluate customer creditworthiness and recommend credit limits.
4. Follow up overdue accounts and negotiate payment arrangements.
5. Prepare collection and aging reports for management review.
6. Resolve billing disputes and payment issues with customers.
7. Implement and enforce credit and collection policies.
8. Coordinate with Sales, Finance, and Operations on collection concerns.
9. Lead, coach, and evaluate the performance of the Credit and Collection team.

1. Bachelor's degree in Accountancy, Finance, Business Administration, or a related field.
2. At least 3–5 years of experience in Accounts Receivable, Credit & Collection, or Finance.
3. Previous supervisory experience is preferred.
4. Strong analytical, negotiation, and leadership skills.
5. Proficient in Microsoft Excel and ERP/accounting systems such as SAP.