Lead Process Excellence | Manila | Up to ₱73K Package
70000 - 73000 PhpGratitude Inc
Lead Process Excellence | Hybrid Manila | Up to ₱73K Package*
*Job Title:* Lead Process Excellence
*Work Setup:* Hybrid in Manila
*Work Schedule:* Flexible / Shifting (Weekends, Night Shift, Holidays if needed)
*Salary Budget:* PHP 52,000 - 73,000 Package
*Headcount:* 1 | *Start Date:* ASAP
*Certification Required:* Lean Six Sigma Green Belt
*Role Overview:*
We are looking for a Lead Process Excellence professional to drive continuous improvement, operational efficiency, and process standardization across Operations. You will lead Green Belt-level projects and collaborate with cross-functional teams to deliver measurable improvements.
*Qualifications:*
- Bachelor's degree in Business, Industrial Engineering, Data Analytics, Operations Management, or related field
- *Lean Six Sigma Green Belt Certified (Mandatory)*
- At least 3-5 years of experience in Process Improvement, Operations, Business Analysis, or Continuous Improvement roles
- BPO/CPO Experience Required
- Hands-on experience leading Green Belt-level projects using DMAIC, RCA, process mapping, and workflow analysis
- Strong analytical skills with ability to interpret data and translate insights into actionable recommendations
- Proficiency in Microsoft Excel, PowerPoint, and process documentation tools
- Experience creating SOPs, process maps, and training materials
- Strong communication, facilitation, and organizational skills
- Ability to manage multiple projects and collaborate with Operations, Reporting/MIS, and other partners
*Desired / Advantage:*
- Exposure to Lean, Kaizen, or other CI methodologies beyond Green Belt
- Experience supporting Black Belts, Business Excellence Managers, or Transformation teams
- Familiarity with data visualization tools (Power BI, Tableau)
- Strong facilitation skills for workshops, huddles, and process reviews
- Ability to influence stakeholders and drive adoption
- Demonstrated success in sustaining improvements through control plans and standardized documentation
*Recruitment Process:*
Validation > Zwayam Profile Creation > HR Interview > Hiring Manager Interview > Onboarding
*Apply Now - Lead Process Excellence, Hybrid Manila!*
70000 - 73000 Php
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