Cafe Manager
30000 - 40000 PhpLRVI
Brand: Super Matcha Philippines
Employment Type: Full-Time Location: SM Nuvali Salary Range: ₱30,000 – ₱40,000/month About the RoleWe are looking for a skilled and passionate Cafe Manager to join our team at Super Matcha Philippines. The Cafe Manager is responsible for:
Ensuring beverage quality and consistency
Supervising and mentoring baristas
Maintaining store standards
Delivering an exceptional customer experience
As a leader behind the bar, you will train staff in both beverage preparation and hospitality standards, oversee daily operations, and act as a brand ambassador for Super Matcha.
Duties & ResponsibilitiesPrepare and serve high-quality matcha beverages and other menu items according to Super Matcha standards
Ensure consistency in taste, presentation, and portioning across all drinks
Lead training programs on service excellence, guest interaction, and hospitality practices
Mentor, coach, and supervise baristas to uphold operational efficiency and customer service standards
Oversee bar operations, including scheduling, workflow, and performance monitoring
Manage inventory of ingredients and supplies; coordinate with suppliers for replenishment
Maintain cleanliness and hygiene of bar counters, utensils, equipment, and work areas
Ensure compliance with food safety, sanitation, and mall/brand regulations
Handle customer inquiries and resolve issues in a professional manner
Support promotional activities, product launches, and seasonal campaigns
Prepare daily beverage sales and wastage reports for submission to management
Preparing and submission of daily, weekly, and monthly reports
Education: Bachelor’s degree in Hospitality, Food & Beverage, or related field preferred
Experience: At least 2–3 years of barista experience, with 1 year in a managerial role, ideally in a café or specialty coffee/tea shop
Strong knowledge of beverage preparation, equipment handling, and coffee/tea brewing methods
Proven ability to train staff in both technical skills and guest service/hospitality
Excellent leadership, communication, and mentoring skills
Strong customer service orientation and a people-first mindset
Highly organized, detail-oriented, and capable of working in a fast-paced environment
Knowledge of food safety and sanitation standards
Awards or recognition from prior barista competitions are not required but considered a strong advantage
Willingness to work flexible hours, including weekends and holidays
Competitive salary of ₱30,000 – ₱40,000/month, depending on experience
Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
Opportunities for career growth within an expanding international brand
Hands-on exposure to specialty beverage operations and brand training
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