Sales Service Operations Manager
Full-time
J-K Network Services
COMPANY PROFILE: This company is one of the best of giving fulfillment to their client when it’s come in giving the best features in vehicle. And It’s been over 50 years that they company gives services to the industries.
Salary: Php 70,000 - Php 80,000
Company Industry: Manufacturing Company
Work Location: Mandaluyong
Work Schedule: Dayshift
Work Set Up:Work on site
JOB REQUIREMENTS:
Bachelor’s degree in Engineering, Automotive or related courses
With at least 5 years’ experience in handling aftersales operations particularly in car dealership
With at least 2 years in a supervisory or managerial role
Can attend Face to Face interview
Can start as soon as possible
JOB RESPONSIBILITIES:
Oversee and coordinate all aftersales operations, including customer support, product assistance, and warranty handling.
Create and execute strategies to enhance service quality and strengthen customer loyalty.
Track aftersales performance, key service metrics, and customer feedback to continuously improve operations.
Manage warranty claims, product returns, and all related service documentation.
Guide and train aftersales personnel to maintain excellent service standards.
RECRUITMENT PROCESS: (FACE TO FACE)
Initial Interview
Final Interview
Job offer
Vacancy posted 22 days ago
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