Business Support Assistant - 4PL

Job Req Number:  108262
Time Type: Full Time

Overview of the Role: 

Contribute to DB Schenker’s Ocean Departments with various activities, documentation and tasks involving Ocean freight in accordance with the countries’ Standard Operating Procedures (SOP). Meet or exceed KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreement) based on individual and team goals.

Specific Tasks and Responsibilities :

Meets individual and team KPI (Key performance indicators) goals  

Create shipments in system and ensure efficient handling of shipments 

Update shipping information and upload shipping documents 

To ensure smooth preparation of shipping documents like House Bill, Master Bill, and Arrival Notice 

Communicate with internal / external partners, brokers, and stakeholders 

Shipment tracking. Monitoring of milestones and events 

To ensure proper closing of jobs within deadline 

To adhere to stakeholders’ requirements 

To contribute Kaizen and process improvement projects/initiatives 

To do administrative, adhoc and any tasks that are needed to accomplish team’s targets and objectives. These are assigned by direct supervisor. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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