CLIENT ACQUISITION & BUSINESS DEVELOPMENT (BD) COORDINATOR | BPO

We are a growing BPO company looking for a Business Development Coordinator to support our sales and client acquisition efforts. This role focuses on lead generation, proposal support, and maintaining strong client relationships, particularly within outsourcing and service-based industries.

Key Responsibilities

• Research and identify potential clients for BPO services (e.g., customer support, back office, etc.)
  
• Generate and qualify leads through online research, outreach, and databases
  
• Assist in preparing proposals, service presentations, and client pitches
  
• Maintain and update CRM systems to track leads, opportunities, and client interactions
  
• Coordinate with sales and operations teams to align client requirements with service offerings
  
• Support client communication and follow-ups to maintain strong relationships
  
• Help organize client meetings, virtual presentations, and industry events
  

Requirements

• Bachelor's degree in Business, Marketing, or a related field
  
• At least 1–3 years of experience in business development, sales, or BPO industry preferred
  
• Strong communication and interpersonal skills
  
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
  
• Experience with CRM tools (Salesforce, HubSpot, or similar) is a plus
  
• Detail-oriented with good organizational and multitasking skills
  

Key Performance Indicators (KPIs)

• Number of qualified leads generated
  
• Conversion of leads to meetings or opportunities
  
• Timely submission of proposals and client requirements
  
• Accuracy and consistency of CRM data
  
• Client engagement and follow-up activity