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Accounts Receivable Specialist

Full-time

Cyberbacker Servicing Philippines, Inc.

We are looking for a proactive and detail-oriented Accounts Receivable & Collections Specialist to manage collection activities, process payments, maintain accurate financial records, and support billing operations.

The ideal candidate is results-driven, comfortable with outbound collection calls, proficient in QuickBooks Online, and capable of resolving issues independently while identifying opportunities to improve processes.

Key Responsibilities
  • Conduct daily outbound calls and follow-ups on overdue accounts, outstanding balances, and failed payments.

  • Monitor accounts receivable, resolve payment concerns, and coordinate with relevant teams when necessary.

  • Record incoming payments and maintain accurate customer account information.

  • Prepare and issue invoices and reconcile payment records using QuickBooks Online and spreadsheets.

  • Investigate and resolve billing discrepancies and outstanding receivable entries.

  • Maintain accurate documentation of collection activities, payments, and adjustments.

  • Prepare daily collection and accounts receivable reports for management.

  • Identify opportunities to improve collection efficiency and financial processes.

Qualifications
  • At least 1 year of experience in Collections, Accounts Receivable, Billing, or a similar finance operations role.

  • Hands-on experience with QuickBooks Online (QBO) is required.

  • Strong communication, organizational, and problem-solving skills.

  • Proficiency in spreadsheets and financial recordkeeping.

  • Ability to work independently, manage priorities, and take ownership of responsibilities.

  • Demonstrated initiative, coachability, and leadership potential.

  • Familiarity with GoHighLevel (GHL) is an advantage.

Note: An accounting degree or accounting-related educational background is not required, provided the candidate has relevant experience and the necessary technical skills.

Vacancy posted 1 day ago
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