Client Support Specialist
Full-time
SMA Support Services
Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing. We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients. Ready to grow your career in a supportive, international environment? Join us—apply today!
Qualifications
- At least 3 years in the BPO industry
- Excellent English communication and multitasking skills
- Appointment setting background and other similar roles is a PLUS
- Preferably with a background in Customer Service
- Willing to work graveyard and can start training immediately
- Has an existing home office setup with a conducive work environment
- Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
- Excellent noise-canceling headset, and dual monitor
- A stable internet connection with at least 25 Mbps upload and download
- Back-up power/internet is a plus
Offer
- Long-term/full-time position
- Salary offer is at 31,391.08 gross
- 5,000 Client Deployment Allowance
- Pay begins on day 1 of training
- HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
- Paid Leaves
- Attendance and performance-based incentives
- Quarterly In-person Team-Buildings
- Annual Company Outing
- Annual Year-End Party
- Annual Performance Review
- 13th-month pay, Government-mandated benefits
- MP2 Contributions
- Career Advancement Opportunities
Vacancy posted more than 2 months ago
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