Customer Service Agent
Full-time
Miranda HR
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Assist customers with product selection, account management, and troubleshooting issues.
- Document customer interactions and maintain records accurately in the CRM system.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on product knowledge and company policies to provide effective assistance.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong verbal and written communication skills
- Skills and Competencies: Ability to work in a team environment
- Qualities and Traits: Patience and a customer-oriented mindset
- Working Conditions: Ability to work flexible hours, including evenings and weekends
Requirements
Vacancy posted a month ago
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