Customer Service Agent
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Customer Support: Answer inquiries, troubleshoot basic technical issues, and resolve customer complaints efficiently.
Data Management: Accurately document all customer interactions, feedback, and actions taken in the CRM system.
Product Knowledge: Stay updated on company products, services, and policies to provide accurate information.
Escalation: Route complex or unresolved issues to the appropriate department or leadership team.
Vacancy posted 14 hours ago
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