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CALL CENTER AGENT / CUSTOMER SERVICE REPRESENTATIVE

Full-time

Miranda HR

Description
  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate information about products and services.
  • Document customer interactions and feedback in the system.
  • Resolve customer complaints in a timely and professional manner.
  • Collaborate with other departments to enhance customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathetic and patient demeanor
  • Responsibilities and Duties: Ability to work in a fast-paced environment

Vacancy posted more than 2 months ago
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