Customer Care Coordinator/Marketing Staff
Full-time
ALC Group of Companies
- Must be a graduate of any 4-year Bachelor's degree in Business .
- Must have good communication skills.
- With experience in customer experience is an advantage.
- Fresh graduates are welcome to apply.
- Willing to work on-site in Biñan, Laguna .
- Interment Arrangement
- Documents Interment Orders.
- Posts Interment Schedule on the bulletin board.
- Gives lay-out of interment to lead staff, survey aide, or POS.
- Follows up on the interment schedule and other requirements.
- Encodes IO to the computer system.
- Files IO to the individual client's folder.
- Handles customer's inquiries and concerns.
- Ensures all requirements are submitted to the office and all documents are properly signed/accomplished before interment.
- Ensures the casket declaration form is properly accomplished by the client and forwarded to POS for checking.
- Checks the completeness of the interment set-up before the scheduled interment time.
- Ensures all items needed to facilitate the interment/paraphernalia are in a clean and good working condition.
- Acts as a host/facilitator during the interment.
- Writes Grave digging Order Form.
- Handles Cremation Arrangement.
- Keeps track of assets and inventories needed for interment.
- Others
- Aids during marketing activities.
- Performs all other related duties that may be assigned from time to time.
DUTIES AND RESPONSIBILITIES
Vacancy posted a month ago
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