Operations Manager
Full-time
SMDigital
Remote
- Remote job
WHAT YOU'LL OWN
- Lead and align all operational functions across teams to ensure efficiency and effectiveness
- Drive the execution of strategies that support the company's mission, vision, and growth goals
- Oversee team supervisors and ensure consistent, high-quality performance across the floor
- Identify operational gaps and implement scalable, people-centered process improvements
- Analyze performance data and metrics to make informed, strategic decisions
- Build strong cross-functional relationships with HR, QA, Finance, and leadership
- Lead regular operational reviews, reporting cadences, and team-wide communications
- Foster a culture of accountability, ownership, and continuous improvement at every level
WHO YOU ARE
- 3+ years of experience in an Operations Manager role in a BPO, call center, or similar environment (Required)
- A strategic thinker who can zoom out to see the big picture and zoom in when the details need attention
- A proven people leader — you develop talent, build trust, and create teams that perform
- Data-driven and decisive — you let metrics guide your strategy without losing the human element
- Exceptional communicator across all levels of the organization
- Strong project management skills with the ability to juggle multiple priorities without dropping the ball
- Experienced with workforce management tools, CRMs, and operational reporting systems
- Highly adaptable, solutions-focused, and thrives in a fast-paced remote environment
WHAT WE OFFER
- Full-time remote work with a complete WFH support program
- Maxicare HMO + PhilHealth coverage
- SIL, PTO, and a special birthday leave
- Paid vacation leave
- Zero-interest employee loan program
- Performance bonuses and merit-based recognition
- Monthly Gen Pow-Wows and team engagement events with prizes
- Arvios Leadership Development Academy and workshop programs
- Monthly 1-on-1 touchbase calls with your HR partner
HOME OFFICE REQUIREMENTS (MUST PROVIDE SCREENSHOT)
- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up)
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Vacancy posted 12 days ago
Similar jobs that could be interesting for youBased on the Operations Manager in Remote vacancy
- ...innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. The Role The Manager, Collections Dialer Strategy & Operational Optimization is the...
4500 $
...Smarter Location: Work from Home Salary: $4,500 per month Job Description: Venture Smarter hires a results-driven Remote Operations Manager to oversee and optimize our daily business processes. The ideal candidate will be experienced in managing remote teams, streamlining...- ...delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English... ...prep. At EDGE Tutor, we combine passionate educators with operational efficiency to help education businesses scale and thrive...
- ...We are seeking a highly organized and strategic Roadshow Program Manager to lead our national retail roadshow events, with a primary focus on Costco and Sam’s Club . This role requires deep operational expertise, cross-functional leadership, and a strong...Remote job
- ...Acceleration Inc., a Japanese-owned Filipino company. We specialize in business management consulting, offering strategic solutions and virtual assistance to help businesses worldwide improve operations and achieve growth. Position: Operations & Bookkeeping Assistant...Remote job
- ...delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English... ...prep. At EDGE Tutor, we combine passionate educators with operational efficiency to help education businesses scale and thrive...
- ...Creator Connections, and affiliate-driven revenue programs. We’re looking for a high-performing TikTok Shop Operations Specialist to build, grow, and manage our creator and affiliate community across multiple brands. This role sits at the intersection of creator management...
- ...WHAT YOU'LL OWN Oversee the daily operations of the contact center team and ensure performance targets are met Coach, mentor, and... ...(Required) ~ A natural leader — you inspire people, not just manage them ~ Strong analytical mindset with the ability to read data...Remote job
4 - 5 $ per hour
...COMPANY OVERVIEW: We’re Fido — a U.S.-based operations company that helps property managers, vacation rental operators, and communities keep their properties running smoothly through reliable bin-to-curb service and on-demand junk removal. The Operations Assistant...Remote job3.75 - 5 $ per hour
...COMPANY OVERVIEW: Fido is the operational backbone for vacation rental and corporate housing providers nationwide. We manage the critical behind-the-scenes work like trash logistics, inspections, and white glove services that keep properties guest-ready and running...Remote job- ...Description Join Us as a Process Optimization Specialist – Drive Operational Excellence At Thermo Fisher Scientific, you’ll discover... ...practices. • Strong attention to detail with the ability to manage multiple priorities. Scope and Impact • Developing...Remote job
9600 - 14400 $ per year
...Hiring: Full-Time Operations Support - Remote - $9,600 - $14,400/yr About the Client Outdoor Living Experts —manufacturing screen... ...CRM, Project Tracking & Simple Quoting Social Media Management (Phase Two) Additional Information: Review this Doc first...Remote job- ...We are looking for a detail-oriented and proactive Technical Operations Support/Coordinator to support our client's operational... ...related role Core Skills Operational support and workflow management SOP and documentation maintenance Clear written and verbal...Remote job
- ...Title: Admin, Service Operations Reports to: Team Lead, Service Operations Type: International Contractor, Remote 9:00 AM - 6... ...Location: PH/Remote Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge...Remote job
8 - 12 $ per hour
...COMPANY OVERVIEW: The Luxus Group is a family-owned and operated property management and real estate development firm based in Sherwood Park, Alberta. In 2007, we launched our first division: Luxus Vacation Properties . This standout brand is dedicated to providing...Remote job- ...Company: Nexplay Consulting Overview: We are seeking a Security Operations Assistant to support our Security Lead in managing compliance, security operations, and client-facing initiatives across our hospitality MSP portfolio. This role is ideal for someone with...Remote job
- ...60,000 Responsibilities: Relationship Building & Account Management Develop and nurture long-term, strategic relationships with... ...internal teams to identify areas for process improvement and operational efficiency. Collaborate with internal teams to identify opportunities...Remote job
- ...We are looking for a Senior Marketing Operations & Growth Specialist with deep expertise in email marketing, automation, and conversion... ...Excellent organizational and communication skills, with the ability to manage multiple projects simultaneously. Requirements What We'...Remote job
- ...Job Title: Ad Operations Assistant Location: Remote (EST timezone) Contract: Long term Independent contractor About the client... ...is a hands-on role focused on accuracy and consistency in ad management. Responsibilities Upload ads across platforms (e.g.,...Remote job
- ...Make a difference. Be happy. Grow your career. Job Description PRODUCT OPERATIONS ANALYST The Product Operations Analyst will research tasks in a proprietary platform to put healthcare administration on autopilot. The ideal candidate is meticulous, tech-savvy...Remote job
700 - 800 $
...Role : Project Manager/ Coordinator Priority Location : Philippines Working Hours : Full-Time (40 hours/week), aligned to... ...company dedicated to helping clients succeed through optimized operations and strategic growth. We offer a range of solutions, including...- ...Position: Part-Time Operations Coordinator Location: Remote (Global) Employment Type: Part-Time (20 Hrs a week) &##127758; Work... ...upcoming needs. Requirements ~2+ years of operations, project management, or administrative coordination experience. ~ Strong...Remote job
- ...Job Title: Ad Operations Specialist (Launcher) Time : US shift ( PST ) Schedule: Wednesday to Sunday Overview: We are seeking... ...exceptional level of accuracy and organization. • Ability to manage multiple campaigns simultaneously, prioritizing effectively....Remote job
- ...Brief You will focus on independent project execution and department proficiency. Reporting to the CEO and Client Operations Lead, you are expected to manage projects autonomously, anticipate risks, and ensure the quality and timeliness of outputs. Where You'll Lead...Remote job
8.5 - 9.25 $ per hour
...Administrative Assistant & Operations Coordinator Company: Scientific Safety Alliance Hours per Week: 35-40 Compensation: $8.50 - $9.25/hour Location: Remote Work Hours: 8:30 - 5:00 US EST (Some Flexibility after the first month) About us SSA...Remote job- ...Brand Marketing Manager Remote | Full-Time Reports To: Chief Growth Officer Working Hours: Minimum 4–6 Hours Daily Overlap... ...strategic thinking, creative instincts, analytical rigor, and operational execution. What You'll Own Campaign & Content Strategy...
- ...The Director, Account Management serves as the strategic owner of a client logo or vertical and may oversee a team of Account Managers... ...—aligning closely with the client’s business objectives, operational priorities, and long-term vision. The Director acts as the primary...
- ...Remote Job Summary We are seeking a proactive and resourceful Operations Coordinator to support U.S daytime operations during PH night... ...will act as the first point of contact for client inquiries, manage incoming requests, and help keep operational workflows moving...Remote job
- ...delivering white-labeled tutoring solutions with full tutor management. Our services cover K-12 English and Math, Adult/Corporate English... ...prep. At EDGE Tutor, we combine passionate educators with operational efficiency to help education businesses scale and thrive...
- ...Go-to-Market (GTM) Operations Lead Take ownership of building and managing our HubSpot Sales + Marketing program end-to-end, ensuring the team runs a consistent, data-driven motion. You’ll design a clean data model, define clear stages and SLAs, implement automation...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!
