IT Security Operations Engineer

Company: Nexplay Consulting

Overview:

We are seeking a Security Operations Assistant to support our Security Lead in managing compliance, security operations, and client-facing initiatives across our hospitality MSP portfolio. This role is ideal for someone with a strong understanding of PCI-DSS standards and experience in hospitality IT environments.

Key Responsibilities:

- Assist in maintaining and enforcing PCI-DSS compliance across client environments

- Help develop and document security templates, policies, SOPs, and audit artifacts

- Support creation of standardized security forms, checklists, and processes

- Coordinate with internal teams (L2/L3, Engineering) to ensure compliance alignment

- Assist in preparing for audits and collecting required documentation/evidence

- Monitor and track security-related tasks, requests, and remediation efforts

- Contribute to continuous improvement of security protocols and procedures

Requirements:

- Working knowledge of PCI-DSS standards and compliance requirements

- Experience in a Managed Service Provider (MSP), preferably supporting hospitality clients

- Familiarity with endpoint security tools (e.g., CrowdStrike) and M365 / Entra environments

- Strong documentation and process-building skills

- Ability to translate technical requirements into clear, usable procedures

- Basic understanding of Conditional Access, MFA, and identity/security controls

- Detail-oriented with strong organizational skills

Nice to Have:

- Experience with audit preparation or compliance reporting

- Familiarity with IT Glue, Datto RMM, or Kaseya stack

Why Join Nexplay:

- Work with a fast-growing MSP focused on hospitality

- Hands-on exposure to real-world compliance and security operations

- Opportunity to help shape scalable security processes across multiple clients