Online Support Associate - Text Based Customer Assistance Role

Non-Voice Chat Support Associate (No Calls) Davao City | Onsite About the Role We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities. Job Description As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication. Responsibilities

• Respond to customer inquiries via chat support
• Provide accurate information and timely assistance
• Handle customer concerns professionally
• Document chats and account updates accurately
• Escalate concerns when needed
• Maintain good quality and customer satisfaction

• Paid training from Day 1
• Training on chat tools and support systems
• Onsite work setup in Davao City

• High School Graduate (Old Curriculum), ALS Graduate, or Senior High School Graduate
• Open to fresh grads, experience is an advantage
• Good written English communication skills
• Basic typing and computer skills
• Customer-focused and willing to learn
• Willing to work onsite in Davao City

• Competitive salary package
• Monthly incentives and performance bonuses
• Pure non-voice role (No calls)
• Paid training from Day 1
• HMO and medical benefits
• Career growth opportunities
• Supportive work environment