Customer Service Representative for healthcare account
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order placement, and account management.
- Troubleshoot and resolve customer issues effectively while providing exemplary customer service.
- Maintain accurate records of customer interactions and follow up as necessary.
- Communicate regularly with team members to ensure a smooth workflow and address customer needs.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 6 months intl. voice experience — a PLUS but not required!
- Skills and Competencies: Proficient in English Language, Customer Service-related skills, Scheduling, and Problem-Solving abilities
- Qualities and Traits: Strong Work Ethic, Excellent People Skills
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Requirements:
Vacancy posted a month ago
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