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Restaurant Systems Specialist

Full-time

Full Feeling Inc

JOB Summary: 

The Restaurant Systems Specialist is responsible for the administration, implementing, maintaining, and supporting the various digital systems used in daily restaurant operations, including POS (Point-of-Sale), inventory, scheduling, and reporting platforms. This role ensures system functionality, supports team training, and contributes to process improvement across all restaurant locations.

Key Responsibilities:

  • Configure, maintain, and troubleshoot restaurant systems such as POS, kitchen display systems, inventory, and employee scheduling tools.
  • Collaborate with operations and IT teams to assess system needs and recommend improvements or upgrades.
  • Manage vendor relationships related to restaurant technology platforms.
  • Assist in system rollouts, upgrades, and testing across locations.
  • Monitor and ensure data integrity across systems and resolve discrepancies.
  • Generate and analyze system-related reports to support decision-making and operational efficiency.
  • Document standard operating procedures and best practices for system usage.
  • Provide on-site or remote support during new store openings or major system implementations.

Qualifications:

  • Bachelor’s degree in Information Technology, Hospitality Management, or a related field (or equivalent work experience).
  • 2+ years of experience in a similar role within the restaurant or hospitality industry.
  • Strong troubleshooting, analytical, and project management skills.
  • Ability to train non-technical users and translate technical terms into practical instructions.
  • Excellent communication and interpersonal skills.
  • Strong understanding of restaurant operations and workflows. 
  • Willingness to travel to store locations if required.
Vacancy posted 23 days ago
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