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Call Centre Agent(Fresh Graduate)

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Job Requirements
  • HS Graduate or College Graduate
  • with or without experience
  • Customer Service
  • English Language

Responsibilities

  • Respond promptly to customer inquiries via phone, email, chat, and social media.
  • Resolve customer concerns with professionalism and empathy.
  • Process orders, forms, applications, and related service requests accurately.
  • Record all customer interactions, feedback, and transactions in the system.
  • Follow company communication standards, policies, and procedures.
  • Escalate complex issues to the appropriate department as needed.
  • Provide accurate and complete information using approved tools and resources.
Vacancy posted 28 days ago
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