Call Center Agent
Full-time
NeksJob Philippines
Job Description
We are looking for enthusiastic and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls, resolving inquiries, providing product and service information, and delivering an exceptional customer experience.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries, concerns, and complaints promptly.
- Provide accurate information about products, services, and company policies.
- Document customer interactions in the system.
- Meet individual and team performance metrics.
- Escalate complex issues to the appropriate department when necessary.
- Maintain a positive, courteous, and professional attitude at all times.
Qualifications
- High school diploma or equivalent (college level is an advantage).
- Excellent verbal and written communication skills.
- Strong customer service and problem-solving skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Willing to work flexible schedules, including weekends and holidays if required.
- Previous call center experience is an advantage but not required.
What We Offer
- Competitive salary
- Performance-based incentives and bonuses
- Paid training
- Career growth and advancement opportunities
- Health and wellness benefits
- Friendly and supportive work environment
Vacancy posted 6 hours ago
Similar jobs that could be interesting for youBased on the Call Center Agent in Negros Occidental vacancy
- ...start your career in the BPO industry? We're looking for enthusiastic, customer-focused individuals to join our growing team as Call Center Agents. Whether you're an experienced professional or just starting your career, we'd love to hear from you! Job Responsibilities:...
- ...Job Summary: A Call Center Agent is responsible for handling inbound and outbound customer calls, providing excellent customer service, resolving customer concerns, and promoting products or services when required. The role requires strong communication skills, problem...
- ...We're Hiring: Call Center Agent (Back Office Associate)! Work-On-Site Job! Description Handle customer inquiries and provide accurate information regarding products and services. Manage and resolve customer complaints in a professional manner. Maintain customer...
- ...with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent English communication...
- ...Problem! Fresh graduates and career shifters are welcome to apply! Job Responsibilities: Handle inbound and outbound customer calls. Provide excellent customer service and resolve customer concerns. Assist customers with account inquiries, billing, and technical...
- ...Job Summary We are looking for enthusiastic and customer-focused Call Center Agents to join our onsite team. In this role, you will assist customers by handling inquiries, resolving concerns, and providing accurate information through phone, email, or chat while delivering...
30000 Php
...shifters are welcome to apply (depending on account requirements) Job Responsibilities: Handle inbound and outbound customer calls Resolve customer concerns and provide accurate information Deliver excellent customer service while meeting performance goals...- Company: Teleperformance Role: Customer Service Representative Location: Bacolod Qualifications: - Can communicate well in English - At least high school graduate - Amenable to work on site - With or without BPO work experience
Lexie Staffing
Negros Occidental19 days ago - ...Job Summary We are looking for enthusiastic and customer-focused individuals to join our team as Call Center Agents . No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills and are eager to start...
- ...Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. QUALIFICATIONS: Excellent communication...
- ...Job Summary We are looking for motivated and enthusiastic individuals to join our team as Call Center Agents. No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness...
- ...Job Summary: A Call Center Agent is responsible for assisting customers by answering inquiries, resolving concerns, and providing accurate information about products and services through phone, email, or chat. This entry-level role is ideal for individuals with strong...
- ...Job Job Summary A Call Center Agent is responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information, and ensuring customer satisfaction. The role requires excellent communication skills...
- ...Job Summary We are looking for motivated and customer-focused Call Center Agents with at least 6 months of BPO experience to join our growing team. The ideal candidate will handle customer inquiries, resolve concerns efficiently, and provide exceptional service while...
- Attracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. At least a high...
- ...performance bonuses and account-specific allowances Career growth opportunities – we promote from within Comprehensive healthcare benefits Supportive and friendly work environment Join our growing team and start your career in the Call Center Industry today!...
- ...service. Job Summary: The Healthcare Voice Account Representative is responsible for handling a high volume of inbound and outbound calls. You will be the first point of contact for patients and healthcare professionals, providing information, scheduling appointments,...
- ...resolving concerns, and delivering excellent customer service in English. Key Responsibilities: -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information and effective...
- Job Requirements HS Graduate or College Graduate with or without experience Customer Service English Language Responsibilities Respond promptly to customer inquiries via phone, email, chat, and social media. Resolve customer concerns with professionalism...
- BACOLOD BPO HIRING — SHS GRADS, HS GRADS (OLD CURRICULUM), & COLLEGE GRADS WELCOME! CONNECTED WITH TOP BPO COMPANIES IN BACOLOD CITY AREA Get matched with leading BPO companies in Bacolod City, Lacson Street, The Upper East, and nearby Negros Occidental business districts...
JobsAvenuePH
Negros Occidentala month ago - ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. At least HS Graduate (old curriculum) /SHS Graduate With or without call center experience Good to...
- We are looking for motivated and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives. The role involves assisting customers by answering inquiries, resolving concerns, and providing excellent customer service through phone...
- BACOLOD BPO HIRING | WITH OR WITHOUT CALL CENTER EXPERIENCE | PAID TRAINING | APPLY TODAY! Looking for a stable career opportunity in the BPO industry? We are currently hiring Customer Service Representatives, Technical Support Representatives, Chat Support Representatives...
DreamBridge by JobsAvenuePH
Negros Occidentala month ago - Assist customers with inquiries and provide timely solutions. Manage customer complaints and ensure follow-up actions are taken. Maintain accurate records of customer interactions. Collaborate with team members to enhance customer service processes. Stay updated...
- ...in our mission to build engaging player communities and offer outstanding experiences! Role overview As a Player Engagement Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering...
- ...Amenable to shifting schedules, including night shifts and holidays As a Customer Service Representative, you will: Handle calls, chat, or email inquiries from global customers Provide support for billing, product, or technical-related concerns Deliver...
Concentrix Philippines
Negros Occidentala month ago - ...Job Summary We are seeking a customer-focused and professional Call Center Agent to join our team. The successful candidate will handle inbound and outbound calls, provide excellent customer service, resolve customer concerns, and ensure a positive customer experience...
- ...Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound...
- ...Session targets shown in weekly performance chart by managing agent adherence, adjusting staffing strategies on the fly, and coordinating... ...Diploma or equivalent. (Degree preferred but not required). Call Center Experience: Minimum of 2 years in a call center environment....
- ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. At least college level must be 18 years old and above. Call Center Experience (minimum 1 year) is...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!
