Account Manager
Full-time
Vehicle Inspection Management Solutions Inc
VIMS Inc. is looking for an Accounts Manager to create long-term, trusting relationships with our customers. The CSR/Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
QUALIFICATIONS:
- Bachelor’s Degree of any Business Course.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data .
- Adaptability and has strong problem-solving skills.
- Active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
RESPONSIBILITIES:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Vacancy posted a month ago
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