Healthcare Email & Chat Specialist
26000 PhpCaldwell Communications
Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required Quick Job Overview Position: Customer Service Representative – Healthcare Account Salary: Up to ₱26,000 monthly basic salary Location: Quezon City Work Setup: Onsite Employment Type: Full-time Experience: No BPO or call center experience required Job Description We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support. Benefits
- Up to ₱26,000 monthly basic salary
- Performance incentives and bonuses
- Paid training
- Career growth opportunities
- High School or Senior High School graduate
- College level or graduates are welcome
- No BPO experience required
- Fresh graduates and first-time BPO applicants welcome
- Good English communication skills
- Basic computer skills
- Willing to work onsite and on shifting schedules
- Handle customer inquiries through phone, chat, or email
- Assist with healthcare benefits, insurance, claims, and coverage
- Provide support with eligibility and provider information
- Resolve customer concerns professionally
- Document customer interactions
- Meet quality and customer satisfaction targets
- Onsite: West Avenue, Quezon City
- Shifting schedule, including weekends and holidays
- Paid training provided
- ...transactions while providing accurate, professional support. Responsibilities: Respond to financial inquiries via phone, chat, or email Assist with payments, account updates, and billing questions Document all interactions in the system Escalate complex...
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26000 Php
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- ...according to procedure. • Direct complex concerns to the correct specialist or department. • Maintain accurate customer records, logs,... .... Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process. Please keep...
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- ...Description Provide exceptional customer service through various communication channels, including phone, email, and live chat. Assist customers in resolving issues and inquiries efficiently and effectively. Schedule appointments and manage customer requests...
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