Healthcare Email & Chat Specialist
26000 PhpCaldwell Communications
Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required Quick Job Overview Position: Customer Service Representative – Healthcare Account Salary: Up to ₱26,000 monthly basic salary Location: Quezon City Work Setup: Onsite Employment Type: Full-time Experience: No BPO or call center experience required Job Description We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support. Benefits
- Up to ₱26,000 monthly basic salary
- Performance incentives and bonuses
- Paid training
- Career growth opportunities
- High School or Senior High School graduate
- College level or graduates are welcome
- No BPO experience required
- Fresh graduates and first-time BPO applicants welcome
- Good English communication skills
- Basic computer skills
- Willing to work onsite and on shifting schedules
- Handle customer inquiries through phone, chat, or email
- Assist with healthcare benefits, insurance, claims, and coverage
- Provide support with eligibility and provider information
- Resolve customer concerns professionally
- Document customer interactions
- Meet quality and customer satisfaction targets
- Onsite: West Avenue, Quezon City
- Shifting schedule, including weekends and holidays
- Paid training provided
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...Medical Assistant DrHouse, a pioneer in virtual healthcare solutions, is dedicated to revolutionizing the... ...patients: Via phone calls as well as respond to all chat inquiries. Communication: Draft and send emails to patients with appointment reminders, test...
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