Financial Account Associate - Paid Training Included
Full-time
Caldwell Communications
Customer Service Representative – Financial Account Davao City | Onsite About the Role We are hiring Customer Service Representatives for a Financial Account in Davao City. This opportunity is open to fresh graduates, career shifters, and applicants looking to start a stable career in the BPO industry. Enjoy paid training from Day 1, competitive salary packages, monthly incentives, and a supportive work environment with opportunities for career growth. Job Description As a Financial Customer Service Representative, you will assist customers with account inquiries, billing concerns, payments, and general account-related concerns through phone, chat, or email support. Responsibilities
- Assist customers with account inquiries and concerns
- Provide information about billing, payments, and account services
- Handle customer concerns professionally and efficiently
- Document customer interactions and account updates accurately
- Escalate concerns when needed
- Maintain good customer service and communication
- Paid training provided from Day 1
- Training on financial tools and customer service processes
- Onsite work setup in Davao City
- High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge
- Customer-focused and willing to learn
- Willing to work onsite in Davao City
- Competitive salary package
- Monthly incentives and performance bonuses
- Paid training from Day 1
- HMO and medical insurance coverage
- Career growth opportunities
- Friendly and supportive work environment
Vacancy posted 12 days ago
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