Manager, Supplier Relationship Management
Grace Global Operations Center (Philippines) Inc
About Grace
Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, engineered materials, process technologies and fine chemicals to manufacture everyday products – like renewable fuels, pharmaceuticals and food packaging – better, faster and smarter. Our thousands of employees work to harness the power of science for a better world at our global headquarters in Columbia, Maryland and locations worldwide.
Grace Global Business Services (GBS)
At Grace Global Business Services (GBS) in Manila, Philippines, our teams play a critical role in supporting the organization’s worldwide operations. For more than a decade, GBS has been a trusted partner, delivering expertise in shared services, process excellence, and digital enablement. Our team members support business lines and functions across Grace, including Finance, Human Resources, Information Technology, Procurement, Supply Chain and more.
At GBS, you’ll have the opportunity to make an impact—working alongside global colleagues to help shape the chemical manufacturing industry. You’ll be part of a collaborative, team-oriented culture where safety comes first. We prioritize your well-being by offering competitive benefits and flexible working options that help you thrive. Here, you’ll find meaningful ways to grow your career, whether deepening your expertise in your field or exploring new roles.
Job Description
The Manager, Supplier Relationship Management is responsible for leading, developing, and governing a team of SRMs supporting both direct and indirect commodities. This role ensures consistent execution of sourcing strategies, strong supplier performance, and disciplined contract and compliance management across regions.
The Manager, Supplier Relationship Management acts as the execution and people-management layer between Category Management and day-to-day buying activity, ensuring SRMs operate with consistency, rigor, and enterprise alignment while delivering cost, risk, and service outcomes.
Responsibilities
- People leadership and capability development: Lead and develop Supplier Relationship Managers for direct and indirect spend by setting clear performance goals, conducting reviews, and fostering growth through cross-training. Promote team engagement, retention, and career advancement.
- Execution of sourcing and supplier strategies: Maintain consistent implementation of sourcing strategies set by Category Managers across all direct and indirect commodities. Ensure compliance with the full supplier process—covering identification, evaluation, onboarding, and lifecycle management—and offer escalation support when dealing with complex supplier, commercial, or performance challenges.
- Supplier performance and relationship governance: Ensure SRMs are actively managing supplier performance, scorecards, and corrective actions, driving alignment to safety, quality, delivery, cost sustainability and risk standards.
- Contracting, commercial discipline and risk management: Ensure that all contracts comply with procurement policies, adhere to established approval workflows, and meet risk management standards. Maintain appropriate segregation of duties and uphold audit readiness across the team.
- Stakeholder and cross-functional collaboration: Act as the primary people and execution interface, while category managers retain strategy ownership. Align SRM execution with business priorities across regions and functions. Support escalation resolution and executive communication as needed.
- Process governance and continuous improvement: Enforce consistent procurement processes, SOPs and system suage across the SRM team. Identify opportunities for process improvement, standardization, and automation. Partner with procurement analysts and Proc ops to track KPI and productivity.
Required Qualifications
- Bachelor’s degree in supply chain, Business, Engineering, or related field
- 8–10+ years of procurement experience across direct and/or indirect sourcing in a global or muti-national organization, preferably manufacturing and chemicals
- 3–5+ years of people leadership or team-lead experience preferred
- Strong commercial, negotiation, and supplier management capability
- Experience operating in a global or GBS procurement environment
- Strong stakeholder management and executive communication skills
- Proven track record of delivering commercial value through negotiated sourcing and supplier management, including conducting RFPs.
- Proficiency in procurement systems (e.g., SAP, SAC, Ariba, etc.) including PO creation (P2P), release and updating pricing info records and relevant data analysis and proficiency tools, i.e. Microsoft Office.
- Ability to work cross-functionally and influence at all levels of the organization.
Benefits
- Guaranteed 14th month Pay
- Above-market Retirement Plan Design
- LinkedIn Learning Access
- Established Performance Incentive Program
- HMO coverage for employees on day 1 (with pandemic coverage)
- Free HMO coverage for up to 3 qualified dependents
- Educational Assistance
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
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