Restaurant Manager
Rise F&B Philippines Inc
The Restaurant Manager is responsible for managing the daily operations of the restaurant, ensuring excellence in customer service, food quality, hygiene, and staff performance. This role plays a key part in achieving sales targets, controlling operational costs, and maintaining high customer satisfaction and staff morale. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and has a keen eye for detail and consistency.
Key Duties and Responsibilities
1. Operations Management
· Supervise all front-of-house (FOH) and back-of-house (BOH) activities
· Coordinate food preparation and service according to company standards
· Ensure restaurant cleanliness, safety, and hygiene compliance at all times
· Manage opening and closing procedures effectively
· Oversee scheduling and shift coverage
2. Sales & Financial Control
· Monitor and report daily, weekly, and monthly sales
· Execute strategies to increase revenue and meet targets
· Control costs related to food, labor, and supplies
· Reduce wastage and improve profit margins
3. Customer Experience
· Deliver an outstanding customer experience through prompt service and attention to detail
· Handle customer feedback and resolve complaints efficiently and professionally
· Regularly interact with guests to solicit feedback and foster relationships
4. Staff Supervision and Development
· Recruit, train, and onboard new employees
· Conduct regular performance evaluations and coaching sessions
· Promote teamwork, discipline, and positive morale
· Organize and lead daily briefings, weekly meetings, and team-building initiatives
5. Inventory & Supplies
· Manage inventory levels, order supplies, and verify deliveries
· Maintain supplier relationships and ensure consistent product availability
· Implement FIFO (First In, First Out) inventory rotation system
6. Compliance & Safety
· Ensure all food and beverage operations comply with local laws, health codes, and company policies
· Prepare for and pass inspections from health, fire, and safety departments
· Maintain records such as incident reports, maintenance logs, and compliance checklists
Required Qualifications and Skills
· Minimum 3 years in a similar management role within the food and beverage or hospitality industry
· Proven leadership and interpersonal skills
· Strong understanding of POS systems and inventory management tools
· Knowledge of local food safety regulations and best practices
· Excellent communication and organizational skills
· Ability to work under pressure and manage multiple tasks
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