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Customer Service Representative

Full-time

Miranda HR

  • Serve as the primary point of contact for customers.
  • Assist with inquiries, complaints, and product information.
  • Maintain a high level of customer satisfaction and resolve issues effectively.
  • Document customer interactions and feedback in the CRM system.
  • Collaborate with team members to enhance service processes.
  • Meet performance targets and contribute to team goals.
    • Educational Qualifications: High/Senior High School diploma required.
    • Experience Level: Fresh graduates or students welcome.
    • Skills and Competencies: Proficiency in English, call center experience is a plus, scheduling abilities.
    • Working Conditions: Office environment with shift rotations.
    • Qualities and Traits: Strong communication skills, problem-solving mindset, empathetic attitude.
Vacancy posted 4 days ago
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